Thi Nguyen
Morrow,GA
Summary
Dynamic professional with experience as a Medical Receptionist at Georgia Neurodiagnostic and Treatment Center, excelling in patient interaction and records maintenance. Proven ability to optimize workflows and enhance service delivery, while effectively collaborating with teams to achieve organizational goals. Skilled in Microsoft Office and dedicated to fostering positive community engagement.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
Georgia Neurodiagnostic and Treatment Center
Riverdale, GA
08.2022 - Current
- Managed patient scheduling and appointment confirmations efficiently.
- Handled patient inquiries and provided information about services offered.
- Processed insurance verifications and collected necessary documentation.
- Coordinated patient check-in and check-out procedures seamlessly.
- Maintained medical records and ensured compliance with confidentiality standards.
- Assisted healthcare providers by preparing exam rooms and necessary materials.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Checked patients in and out for appointments and collected co-payments.
- Called patients to confirm scheduled appointments and obtain additional details.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
Community Outreach Coordinator
Interactive College of Technology
Morrow, GA
01.2021 - 01.2022
- Organized community events to promote educational programs and resources.
- Coordinated outreach initiatives to engage local schools and organizations.
- Developed promotional materials to increase awareness of college offerings.
- Collaborated with staff to implement community engagement strategies effectively.
- Recruited, trained and oversaw organizational volunteers.
- Gave presentations at public gatherings, community events and school meetings.
Education
Biology
Clayton State University
Morrow, GA05-2027
Skills
- Microsoft office
- Records maintenance
- Workflow optimization
- Goal setting
- Patient interaction
- Documentation
- Team collaboration
Languages
English
Full Professional
Vietnamese
Native/ Bilingual
Affiliations
- In my free time, I enjoy creative pursuits like painting and nail art. Painting allows me to express my thoughts and emotions through color and form, helping me relax and stay inspired. I also love doing nail art, where I experiment with designs and techniques to create miniature works of art. These hobbies keep me creative, patient, and detail-oriented, and they bring me joy and a sense of accomplishment outside of my everyday responsibilities.
References
References available upon request.
Timeline
Medical Receptionist
Georgia Neurodiagnostic and Treatment Center
08.2022 - Current
Community Outreach Coordinator
Interactive College of Technology
01.2021 - 01.2022
Biology
Clayton State University
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