Thien Nguyen

Pack PG

• Organize CPTs by date and time.
• Providing coverages for PA.
• Skilled in using Slack, Chime, River, Eagle-eye and Mastermind.

Problem Solve

• Provide problem solve help throughout the floor to reduce dwelling units and cases that can show up on IOL.
• Process damaged items and move damaged items to designated location.
• Skilled in using Rodeo, POPS, FCResearch, IDRT, Peculiar Inventory and Move Containers.

Learning Ambassador

• Trained new employees regarding warehouse procedures and standards.
• Working and helping others on quality to prevent high DPMO saving cost.
• Coaching and providing tools for new associates to succeed along with retrains necessary.
• Experienced in Onboarding, Pit training, Pack training, Problem Solve training and Retrains.

• Completed on-time deliveries by choosing best and most efficient routes.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
• Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.

• Upheld company standards and compliance requirements for operations.
• Positioned skilled staff in key areas throughout shift to optimize department productivity.
• Documented receipts, employee hours and inventory movement.
• Reinforced rules to promote superior employee performance.