Thien Nguyen
Avondale,AZ
Summary
I have top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2
2
years of professional experience
Work History
Nail Technician
Pretty Nails And Spa
08.2023 - Current
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Communicated effectively with management concerning important customer issues.
- Offered advice and recommended products to improve and maintain nails.
Restaurant Waiter
Pho House Restaurant
11.2021 - Current
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
High School Diploma -
West Point High School
Avondale, AZ06.2022
Skills
- Problem-Solving Skills
- Negotiation
- Verbal and Written Communication
- Time Management
- Client Needs Assessment
- Billing and Payment Processing
- Service Quality
- Computer Proficient
- Microsoft Office
- 40 wpm
Hobbies
Working with computers
Listening to music
Learn and experience new things
Cooking
Timeline
Nail Technician
Pretty Nails And Spa
08.2023 - Current
Restaurant Waiter
Pho House Restaurant
11.2021 - Current
High School Diploma -
West Point High School
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