Thien An Nguyen
Ann Arbor,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista Manager
Ding Tea Ann Arbor
Ann Arbor, MI
07.2020 - 08.2024
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Created complex, hand-crafted beverages based upon customer preferences.
- Memorized recipes for specialty milk tea beverages and seasonal offerings.
- Recruited, hired, trained and supervised baristas to ensure adherence to company policies and procedures.
ABA Technician
Spectrum Therapy Ann Arbor
Ann Arbor, MI
11.2022 - 06.2024
- Implemented Applied Behavior Analysis (ABA) techniques to increase functional behaviors and decrease maladaptive behaviors.
- Maintained detailed records of client progress and adjusted treatment plans as necessary.
- Monitored and evaluated the effectiveness of interventions, making data-driven adjustments.
Patient Attendant
Michigan Medicine
Ann Arbor, MI
05.2021 - 11.2021
- Assisted patients with daily living activities such as bathing, dressing, eating and mobility.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Recorded patient information accurately into electronic health records system.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
Education
Bachelor of Science - Chemistry
Eastern Michigan University
Ypsilanti, MI05-2026
High School Diploma -
Washtenaw Technical Middle College
Ypsilanti05-2021
Skills
- Employee scheduling
- Hiring and training
- Customer service
- Motor skills development
- Behavior reduction techniques
- Social skills development
- Basic nursing care
- Patient safety
Languages
Vietnamese
Native/ Bilingual
Certification
- ABA Technician Certificate
- CPR certified
Affiliations
- Crochet and Knit
Accomplishments
- Dean's List Fall/Winter Semester 2019-2021
- EMU Emerald Scholarship
Timeline
ABA Technician
Spectrum Therapy Ann Arbor
11.2022 - 06.2024
Patient Attendant
Michigan Medicine
05.2021 - 11.2021
Barista Manager
Ding Tea Ann Arbor
07.2020 - 08.2024
Bachelor of Science - Chemistry
Eastern Michigan University
High School Diploma -
Washtenaw Technical Middle College
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