Thi Kim Nguyen Do

Profound knowledge of optometry terminology and general eye testing procedures.

Create, maintain and enter information into the database.

Set up and manage paper or electronic filing system, updating paperwork, or maintenance documents.

Maintain scheduling and event calendars.

Schedule and confirm appointments for patients.

Sales.

Assisting patients.

Health insurance knowledge.

• Build relationships with new and existing customers
• Ensure customers and prospective customers were treated with the highest levels of courtesy and professionalism
• Resolve customer concerns in a timely and empathetic manner
• Manage and restock inventory through weekly reporting
• Maintain clean showroom with fashionable design layout
• Receive, prepare, and ship online sales orders through Facebook Pages
• Coordinate phone sales
• Open and close store
• Inventory stocking
• Training new employees.
• Greeted customers and helped with product questions, selections, and purchases.
• Informed customers of current store promotions to encourage additional sales purchases.