Summary
Overview
Work History
Education
Skills
Timeline
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Thitirat Seethaisong

Brooklyn,NY

Summary

Driven by a strong work ethic and integrity, I excelled in customer service and POS system operations at Sammichshop. My ability to maintain composure under pressure and foster teamwork significantly enhanced customer satisfaction. Demonstrating exceptional time management and empathy, I consistently contributed to a positive guest experience, playing a key role in achieving sales targets.

Overview

5
5
years of professional experience

Work History

Cashier and Barista

Sammichshop
07.2023 - 08.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Addressed customer needs and made product recommendations to increase sales.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Waitress, Bartender and Packer

Sage
06.2019 - 06.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.

Waitress and Barista

One More Charm
05.2021 - 03.2022
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.

Education

High School -

Franklin Delano Roosevelt High School
Brooklyn, NY
07.2020

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Customer service excellence
  • Order Taking
  • Issue Resolution
  • POS system operations

Timeline

Cashier and Barista

Sammichshop
07.2023 - 08.2024

Waitress and Barista

One More Charm
05.2021 - 03.2022

Waitress, Bartender and Packer

Sage
06.2019 - 06.2023

High School -

Franklin Delano Roosevelt High School

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Thitirat Seethaisong