Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thomas A. Aleman Jr.

Houston

Summary

A hard worker with an objective of an education and dedication towards a company’s needs. Through my flexibility, I can be present and attentive with the willingness to work overtime. Talented and focused individual with over four years of expertise loading and unloading merchandise and operating warehouse equipment.

Experienced with managing front-end operations and leading teams to achieve high customer satisfaction. Utilizes strong leadership and communication skills to maintain efficient and effective service. Track record of improving operational processes, ensuring smooth and seamless shopping experience.

Results-driven supervisor with strong focus on team collaboration and achieving outcomes. Skilled in customer service, inventory management, and staff training. Adaptable, reliable, and ready to meet changing needs. Prepared to deliver impactful performance in fast-paced retail environment.

Overview

8
8
years of professional experience

Work History

Front End Supervisor

Costco Wholesale
05.2023 - Current
  • Supervised and supported front-end team members to ensure efficient and accurate checkout operations. Trained and coached cashiers and assistants on company policies, POS procedures, and customer service standards. Maintain cleanliness, organization, and safety compliance at checkout stations. Delegate tasks, coordinated breaks, and managed staffing to optimize productivity and coverage during peak hours.

Night Merchant

Costco Wholesale
08.2022 - 05.2023
  • Addressed member needs and made product recommendations to increase sales. Welcomed members and helped determine their needs. Stocking the floor to meet Costco’s standards as well as unloading and displaying product using a forklift.

Dairy Lead

H-E-B
10.2018 - 05.2022
  • Stocked the dairy and grocery departments while being detailed-oriented to ensure the products were presentable and in the appropriate location.

Late-Shift Truck Unloader

UPS Facility
06.2018 - 08.2018
  • Unloading and loading shipment trucks with postage mail and packages to then be distributed to the local population.

Busser

Texas Roadhouse
08.2017 - 09.2017
  • Maintained the cleanliness of the restaurants tables and kept them prepped per sanitizing after each customer was satisfied. Would make use of my time after closing to clean the floors while also handling and distributing cash tips for servers.

Education

Associates - Physical Therapy and Sport Medicine

San Jacinto College
Houston, TX
08.2022

Skills

  • Customer Service
  • Time Management
  • Communication
  • Teamwork
  • Forklift Certified
  • Assertive
  • Customer service
  • Problem-solving skills
  • Workflow management

Timeline

Front End Supervisor

Costco Wholesale
05.2023 - Current

Night Merchant

Costco Wholesale
08.2022 - 05.2023

Dairy Lead

H-E-B
10.2018 - 05.2022

Late-Shift Truck Unloader

UPS Facility
06.2018 - 08.2018

Busser

Texas Roadhouse
08.2017 - 09.2017

Associates - Physical Therapy and Sport Medicine

San Jacinto College