Summary
Overview
Work History
Education
Skills
Timeline
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Thomas Allen

Thomas Allen

Oklahoma City

Summary

Business Development Coordinator with a proven track record of driving significant revenue growth and client retention in the cybersecurity industry. Successfully generated over $1.6 million in new business and retained $2.2 million in existing client accounts through strategic relationship building, solution-driven proposals, and data-informed outreach efforts.

Overview

17
17
years of professional experience

Work History

Business Development Coordinator

Alias Cyber Security
12.2023 - Current
  • Identified and pursued new business opportunities within the cybersecurity sector to drive company growth.
  • Collaborated with internal teams to tailor cybersecurity solutions for client needs and industry requirements.
  • Managed client communications, proposals, and onboarding to ensure seamless transitions and satisfaction.
  • Conducted market research and competitor analysis to inform strategic direction and outreach efforts.
  • Represented the company at industry events, strengthening brand presence and generating new leads.
  • Tracked and reported on sales pipeline activity using CRM tools to support data-driven decisions.

Operations Manager

Flix Brewhouse
11.2019 - 12.2023
  • Organized resources, supplies and teams to meet operational demand and core metrics.
  • Arranged crew schedules to align with business and project demands.
  • Employed conflict management techniques to optimize customer satisfaction and retention.
  • Coordinated operations successfully to uphold reputation for professionalism and results.
  • Communicated clear objectives and implemented hands-on strategies resulting in peak performance.
  • Maintained financial and administrative controls, accurately tracking funds and keeping records current.

General Manager

WSKY Lounge
07.2011 - 11.2019
  • Oversaw routine ordering and inventory practices to optimize customer experiences.
  • Held teams accountable to rules and regulations for safe, consistent service.
  • Led teams by example to deliver exceptional standard of work.
  • Implemented successful training program to upskill employees.
  • Upheld brand quality standards across all service levels.
  • Planned strategies to achieve profitability, guest satisfaction and employee retention objectives.
  • Deployed solid budget control strategies to achieve revenue and profit targets.

Project Manager Trainee

American Fidelity
09.2008 - 06.2011
  • Supported resource allocation prior to project launch with heads-up to vendors.
  • Prepared administrative documents for project processing and certificates requiring signatures.
  • Input project scheduling information into master calendar.
  • Worked with state-of-the-art tools to help develop enterprise solutions.
  • Helped project management team meet client specifications and coordinate on-time deliveries.
  • Arranged purchase orders for project personnel.
  • Assisted with file coordination using project management software.

Education

Associate in Arts (A.A.) - Business Administration

Oklahoma City Community College
Oklahoma City, OK
08.2012

High School - General Curriculum

Westmoore High School
Oklahoma City, OK
08.2007

Skills

  • Contract Management
  • Program Administration
  • Microsoft Office
  • Excel
  • P&L
  • Management
  • Workflow Optimization
  • Inventory Management
  • Financial Management
  • Performance Reporting

Timeline

Business Development Coordinator

Alias Cyber Security
12.2023 - Current

Operations Manager

Flix Brewhouse
11.2019 - 12.2023

General Manager

WSKY Lounge
07.2011 - 11.2019

Project Manager Trainee

American Fidelity
09.2008 - 06.2011

High School - General Curriculum

Westmoore High School

Associate in Arts (A.A.) - Business Administration

Oklahoma City Community College

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