Thomas Anderson
Eagan,MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
34
34
years of professional experience
Work History
Slot Floor Technician
SMSC Gaming
07.2014 - Current
- Performed repairs and made adjustments to slot machines to resolve problems.
- Improved slot machine performance by conducting regular maintenance and troubleshooting tasks.
- Interacted with casino guests by answering questions, addressing concerns and handling escalations.
- Enhanced guest satisfaction by providing timely and efficient repair services for malfunctioning machines.
POS Technician
Retail Tech
02.2002 - 05.2014
- Tech manager
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Provided exceptional customer service while addressing client concerns regarding their POS systems quickly and efficiently.
Nursery Sales Associate
Dundee Nurseries
07.2001 - 05.2002
- Assisted customers with plant selection and offered plant care information to improve customer shopping experience.
- Maintained nursery inventory, ensuring a diverse and healthy stock of plants for customers to choose from.
- Assisted clients in choosing suitable plants for their gardening needs, resulting in increased sales.
- Increased plant care knowledge through onsite reference materials and internet resources to improve quality of service.
POS Technician
Pos Plus
12.1999 - 07.2001
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Provided exceptional customer service while addressing client concerns regarding their POS systems quickly and efficiently.
Point Of Sale (POS) Technician
Expresspoint
01.1990 - 11.1999
- Tech supervisor
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Assisted customers with technical support inquiries.
Education
Some College (No Degree) - Computer Technology
Control Data Institute
Saint Paul, MNSome College (No Degree) - Science
Normandale Community College
Bloomington, MNSome College (No Degree) - Landscape Design
Dakota County Technical College
Rosemount, MNSkills
- Guest service
- Technical Repair
- Attention to Detail
- Friendly, Positive Attitude
- Dependable and Responsible
Timeline
Slot Floor Technician
SMSC Gaming
07.2014 - Current
POS Technician
Retail Tech
02.2002 - 05.2014
Nursery Sales Associate
Dundee Nurseries
07.2001 - 05.2002
POS Technician
Pos Plus
12.1999 - 07.2001
Point Of Sale (POS) Technician
Expresspoint
01.1990 - 11.1999
Some College (No Degree) - Computer Technology
Control Data Institute
Some College (No Degree) - Science
Normandale Community College
Some College (No Degree) - Landscape Design
Dakota County Technical College
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