Thomas Barber
Cape May Curt House
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
3
3
years of professional experience
Work History
Server
Mangias Pizza and Pasta
12.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Customer Service Associate
Wawa
10.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Manager
Drifters Feel Good Food
02.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
Bachelor of Science - Political Science
University of Tampa
Tampa, FL05-2026
High School Diploma -
Middle Township High School
Cape May Court House, NJ06-2024
Associate of Science - General Studies
Atlantic Cape Community College
Mays Landing, NJ05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Customer service
- Workload balancing
- Efficiency improvement
- Team collaboration
- Task prioritization
Accomplishments
Graduated high school simultaneously to community college, with high honors in both organizations
Timeline
Server
Mangias Pizza and Pasta
12.2024 - Current
Customer Service Associate
Wawa
10.2023 - Current
Manager
Drifters Feel Good Food
02.2022 - Current
Bachelor of Science - Political Science
University of Tampa
High School Diploma -
Middle Township High School
Associate of Science - General Studies
Atlantic Cape Community College
Similar Profiles
Oran BuchananOran Buchanan
Kitchen Hand & Delivery Driver at Hungry Wolf's Pizza and Pasta KincumberKitchen Hand & Delivery Driver at Hungry Wolf's Pizza and Pasta Kincumber
Patrick BlackburnPatrick Blackburn
Delivery Driver at New York Pizza and PastaDelivery Driver at New York Pizza and Pasta
Anabel M. ElliottAnabel M. Elliott
Cook/Dishwasher at Omegas Pizza and PastaCook/Dishwasher at Omegas Pizza and Pasta