Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Thomas Barber

Cape May Curt House

Summary

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Overview

3
3
years of professional experience

Work History

Server

Mangias Pizza and Pasta
12.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Customer Service Associate

Wawa
10.2023 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Manager

Drifters Feel Good Food
02.2022 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.

Education

Bachelor of Science - Political Science

University of Tampa
Tampa, FL
05-2026

High School Diploma -

Middle Township High School
Cape May Court House, NJ
06-2024

Associate of Science - General Studies

Atlantic Cape Community College
Mays Landing, NJ
05-2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Memory retention
  • Customer service
  • Workload balancing
  • Efficiency improvement
  • Team collaboration
  • Task prioritization

Accomplishments

    Graduated high school simultaneously to community college, with high honors in both organizations

Timeline

Server

Mangias Pizza and Pasta
12.2024 - Current

Customer Service Associate

Wawa
10.2023 - Current

Manager

Drifters Feel Good Food
02.2022 - Current

Bachelor of Science - Political Science

University of Tampa

High School Diploma -

Middle Township High School

Associate of Science - General Studies

Atlantic Cape Community College

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Thomas Barber