Thomas Braxton
Des Moines
Summary
Experienced and innovative professional with a strong background in service management and delivery operations. Dedicated to enhancing customer experiences and driving business growth. Expertise in time management, logistics, and training to create a dynamic business environment focused on customer satisfaction and operational excellence. Skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctuality, reliability, and dedication to teamwork are core values. Possess good maintenance and repair skills with training in specific area of expertise.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Delivery driver
Fed ex
01.2023 - 08.2024
- Delivered packages on time and ensured efficient loading of delivery truck
- Worked as a delivery driver at FedEx
Service manager
Hyvee
08.2023 - 02.2024
- Managed store opening procedures to ensure timely opening
- Handled customer needs and inquiries to ensure high level of customer satisfaction
- Trained new employees on various tasks
- Implement initiatives to enhance customer engagement and loyalty, such as developing a customer loyalty program and organizing special events to recognize and reward loyal customers
Dockworker
XPO Logistics
02.2020 - 05.2021
- Improved warehouse efficiency by organizing and maintaining a clean dock area.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Collaborated with team members to complete tasks efficiently, improving overall productivity.
Education
North high school -
North high school
Des Moines05.2019
Skills
- Customer Engagement
- Time Management
- Logistics Efficiency
- Customer Loyalty Training
- Forklift driver
Personal Information
Age: 23
Certification
Forklift driver
Timeline
Service manager
Hyvee
08.2023 - 02.2024
Delivery driver
Fed ex
01.2023 - 08.2024
Dockworker
XPO Logistics
02.2020 - 05.2021
North high school -
North high school
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