Thomas Brymer
Greenwood Village,CO
Summary
Creative Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Specialist
AIT Worldwide Logistics
05.2021 - Current
- Priced, quoted, coordinated and invoiced roughly 750 air, ground, LTL and FTL shipments per quarter.
- Formulated daily customer reports to help determine needed improvements.
- Responded to customer inquiries and resolved complaints, establishing trust and driving increased satisfaction.
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
IT TECHNICIAN
Tommie Vaughn Motors
01.2019 - 04.2021
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Customized the system, software and hardware settings to meet user needs.
- Successfully migrated 150 users from Windows 7 to Windows 10.
Director of Marketing
Explica
01.2017 - 10.2018
- Devised marketing plans using digital strategies to increase monthly active users from 10,000 to 10,000,000.
- Managed monthly marketing budget in excess of $100,000.
- Developed metrics and measured success in order to further penetrate marketplace.
Education
Bachelor of Science - Supply Chain And Logistics
University of Houston
Houston, TX12.2020
Skills
- Proficient in Microsoft Office
- Attention to detail
- Customer Experience
- Complex Problem-Solving
- Logistics Operations
- Expert Multi-tasker
Certification
- Six Sigma - White Belt
- Cargowise Certified
Timeline
Operations Specialist
AIT Worldwide Logistics
05.2021 - Current
IT TECHNICIAN
Tommie Vaughn Motors
01.2019 - 04.2021
Director of Marketing
Explica
01.2017 - 10.2018
Bachelor of Science - Supply Chain And Logistics
University of Houston
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