Thomas Buck
Orient,OH
Summary
Strategic candidate eager to leverage knowledge in transportation and logistics. Problem-solving and multitasking skills with good understanding about transportation management systems and GPS tracking software. Highly collaborative individual works well under pressure.
Overview
16
16
years of professional experience
Work History
Transportation Supervisor
Medline Industries
04.2024 - Current
- Coordinated transportation operations to ensure timely delivery of medical supplies.
- Assisted in hiring and training of team members, growing from a team of 76 to 98 and still expanding.
- Monitored fleet performance and implemented strategies for efficiency improvements.
- Established positive and effective communication among staff and organization leadership, reducing miscommunications, and missed deadlines.
- Managed a team of drivers, providing training, guidance, and performance evaluations to maintain a high level of professionalism.
- Fostered a culture of continuous improvement within the team by encouraging feedback from drivers on ways to enhance operational efficiency.
- Increased on-time delivery rates by closely monitoring driver performance metrics and implementing corrective actions as needed.
- Communicate with customers and clients to assist lower-level employees and maintain excellent customer service.
- Collaborated with cross-functional teams for seamless coordination in supply chain processes.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
Regional Safety Manager, Supervisor, Driver
Ward Transport & Logistics
07.2015 - 04.2024
- Facilitated training for employees.
- Developed and implemented safety training programs for regional operations.
- Provided ongoing support for employees in maintaining safe working environments through coaching sessions and resources.
- Managed a team of drivers, 34 locally, 86 regionally through 6 terminals
- Conducted regular safety audits to ensure compliance with industry standards.
- Implemented effective compliance policies and procedures to meet regulatory requirements.
- Delivered subject matter expertise for internal and external customers on compliance best practices and quality control.
- Managed communications between drivers and customers to ensure timely deliveries and high customer satisfaction.
- Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.
- Scheduled deliveries and pickups according to customer needs.
- Communicated with warehouse staff to facilitate proper loading and unloading of orders.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Troubleshot delivery issues while maintaining excellent customer service standards, resolving conflicts efficiently.
- Streamlined dispatch operations by implementing efficient routing and scheduling systems.
- Assisted in resolving customer complaints and grievances.
- Created contingency plans for unexpected situations such as road closures or vehicle breakdowns that resulted in minimal impact on service.
- Monitored vehicle locations to coordinate timely arrivals.
Driver Trainer
TMC Transportation
08.2010 - 07.2015
- Evaluated performance of assigned personnel and provided corrective actions of trainees during training.
- Maintained regulatory compliance documentation to promote safety and compliance culture.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Maintained clean driving record while adhering to company policies and federal regulations for transportation safety.
- Operated with safety and skill to avoid accidents and delays.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Skills
- Hazard Identification
- Driver supervision
- Regulatory examinations
- Internal Audits
- DOT regulatory compliance
- Transportation regulations
- Fleet management & logistics
- Incident Investigation
- Dispatch Software Familiarity
- Trucking dispatching
- Route Planning
Timeline
Transportation Supervisor
Medline Industries
04.2024 - Current
Regional Safety Manager, Supervisor, Driver
Ward Transport & Logistics
07.2015 - 04.2024
Driver Trainer
TMC Transportation
08.2010 - 07.2015