Aspiring cybersecurity professional seeking an entry-level position to leverage academic knowledge and professional experience in a dynamic, growth-oriented organization.
Overview
6
6
years of professional experience
Work History
Customer Service Tech Rep
FNS1 Business Consultants
Greensboro, NC
11.2021 - 10.2024
Provided technical support and resolved customer inquiries efficiently
Collaborated with team members to improve customer satisfaction
Utilized problem-solving skills to address complex technical issues
Team Leader
Waffle House
Siler City, NC
01.2019 - 12.2021
Supervised staff to maintain high-quality customer service and operational efficiency
Trained new employees and coordinated shifts
Managed daily financial transactions in a fast-paced environment
Education
Bachelor Of Science In Cyber Security - Network Security • Ethical Hacking • Cryptography
ECPI University
Greensboro, NC
09.2025
Associate Of Science In Computer And Information S - Systems Analysis • Database Management • Programmi
ECPI University
Greensboro, NC
09.2024
High School Diploma -
New Jersey Youth Challenge Acao
Fort Dix NJ
09.2010
Skills
Cybersecurity tools and techniques
Network protocols and security measures
Database management and SQL
Programming: Java, C, Python
Problem-solving and analytical skills
REFERENCES
Available upon request
Timeline
Customer Service Tech Rep
FNS1 Business Consultants
11.2021 - 10.2024
Team Leader
Waffle House
01.2019 - 12.2021
Bachelor Of Science In Cyber Security - Network Security • Ethical Hacking • Cryptography
ECPI University
Associate Of Science In Computer And Information S - Systems Analysis • Database Management • Programmi