Open To Work
Thomas Bundick Jr
San Antonio
Summary
Service advisor with proven expertise in optimizing workflows and improving customer experiences. Recognized for exceptional attention to detail and strong communication skills. Committed to delivering impactful results in service operations.
Overview
39
39
years of professional experience
Work History
Service Advisor
Toyota Of Boerne
Boerne
04.2025 - 03.2026
- Assisted customers with service inquiries and vehicle maintenance needs, enhancing customer understanding and trust.
- Scheduled appointments for inspections and repairs to optimize workflow.
- Explained service options and recommendations to customers effectively.
- Maintained accurate service records using dealership management software.
- Collaborated with technicians to coordinate timely service completion, improving overall workflow efficiency.
- Processed transactions and handled payment arrangements efficiently.
- Resolved customer complaints courteously, fostering positive relationships and ensuring continued customer loyalty.
- Tracked customer requests, comments, problems, and resolutions within designated systems.
Service Advisor
Red McCombs Ford
San Antonio
08.2024 - 04.2025
Service Advisor
Red McCombs Hyundai NW
San Antonio
02.2024 - 07.2024
- Assisted customers with service inquiries and vehicle maintenance to ensure optimal performance and customer satisfaction.
- Scheduled appointments for inspections and repairs, improving overall workflow and service delivery.
- Explained service options and recommendations to customers with clarity.
- Maintained accurate service records in dealership management software, supporting seamless service operations and customer follow-up.
- Collaborated with technicians to ensure timely completion of services.
- Processed transactions and managed payment arrangements efficiently.
- Resolved customer complaints courteously, ensuring high levels of satisfaction.
- Tracked customer requests, comments, problems, and resolutions within designated systems.
Service Advisor
Red McCombs Toyota
San Antonio
06.2002 - 02.2024
- Addressed customer inquiries on service and vehicle maintenance needs, enhancing customer understanding and satisfaction.
- Scheduled appointments for inspections and repairs, optimizing workflow efficiency.
- Clarified service options and recommendations to customers, aiding informed decision-making.
- Maintained accurate service records using dealership management software.
- Collaborated with technicians to ensure timely service completion.
- Processed transactions and handled payment arrangements efficiently.
- Resolved customer complaints courteously, ensuring high levels of satisfaction.
- Documented customer requests, comments, problems, and resolutions in designated systems, ensuring accurate service follow-up.
Service Technician
Nissan/Infiniti
Houston
09.1987 - 06.2002
- Diagnosed vehicle issues using advanced diagnostic tools and software.
- Performed routine maintenance on Nissan and Infiniti vehicles following manufacturer guidelines.
- Repaired and replaced faulty parts while ensuring compliance with safety standards.
- Troubleshot electrical circuits using schematics and diagrams to ensure accurate repairs.
- Repaired faulty components such as motors, pumps, valves, switches.
- Collaborated with team members to streamline service processes, improving customer satisfaction.
- Trained junior technicians on vehicle servicing best practices, enhancing team skill level.
Education
High School Diploma -
O.W. Holmes
San Antonio, TX05-1985
Skills
- Customer relationship management
- Service scheduling
- Dealership software management
- Workflow optimization
- Technical diagnosis
- Vehicle inspection
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteHybridSalary Range
$75000/yr - $200000/yrTimeline
Service Advisor
Toyota Of Boerne
04.2025 - 03.2026
Service Advisor
Red McCombs Ford
08.2024 - 04.2025
Service Advisor
Red McCombs Hyundai NW
02.2024 - 07.2024
Service Advisor
Red McCombs Toyota
06.2002 - 02.2024
Service Technician
Nissan/Infiniti
09.1987 - 06.2002
High School Diploma -
O.W. Holmes