Summary
Work History
Skills
Timeline
Generic

Thomas Butera

Buffalo,NY

Summary

Dynamic sales professional with proven expertise in customer service and teamwork, demonstrated at prestigious retailers including Hugo Boss. Excelled in building customer relationships, enhancing store performance, and increasing sales through effective problem-solving and time management. Skilled in POS transactions and driving promotional events, consistently achieving positive outcomes.

Work History

Sales Associate

Hugo Boss
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Assistant

Burberry
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.

Sales Associate

Bonwitt Teller
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills

Timeline

Sales Associate

Hugo Boss

Sales Assistant

Burberry

Sales Associate

Bonwitt Teller

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Thomas Butera