Thomas Cella
Springfield,MO
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Concession Manager
Center St. Louis
St Louis, MO
11.2019 - Current
- Led staff training initiatives to improve knowledge of best practices in food handling, sanitation, and customer engagement.
- Provided exceptional customer service by promptly addressing concerns and resolving issues to maintain satisfaction levels.
Pizza Maker
Fortels Pizza Den
St Louis, MO
06.2020 - 11.2020
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
Warehouse Production/Delivery Team Member
Washington University
University City, MO
05.2023 - 08.2023
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Assisted in warehouse operations when needed, contributing to overall company success.
Education
High School Diploma -
Affton High School
St Louis, MO05.2021
No Degree - Entertainment Management
Missouri State University
Springfield, MO05.2026
Skills
- Coaching and Mentoring
- Scheduling
- Team Leadership
- Customer Service
- Employee Training
- Problem-Solving
- Money Handling
- Quality Assurance
Accomplishments
Won two district championships in baseball my junior and senior year of high school.
Timeline
Warehouse Production/Delivery Team Member
Washington University
05.2023 - 08.2023
Pizza Maker
Fortels Pizza Den
06.2020 - 11.2020
Concession Manager
Center St. Louis
11.2019 - Current
High School Diploma -
Affton High School
No Degree - Entertainment Management
Missouri State University