Thomas C. Hooper III
Las Vegas,NV
Summary
Capable of working accurately and efficiently under pressure. Possesses adept interpersonal communication skills with effective interfacing at all levels of organization and excellent customer service. Acclimated to extended work hours when necessary to complete job tasks in a proficient manner. Detail oriented to assure greatest level of quality when performing job functions. Highly motivated to achieve both personal and professional success.
Overview
15
15
years of professional experience
Work History
Budtender
Thrive Market
Las Vegas, NV
12.2024 - Current
- Delivered exceptional customer service by guiding clients through product selections tailored to their needs.
- Cultivated strong relationships with vendors to secure high-quality products and favorable cultivation deals.
- Enhanced sales through targeted product recommendations and educational support, boosting overall customer satisfaction levels.
- Developed promotional materials that highlighted product benefits, increasing brand awareness within the local community.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
Budtender
Top Notch
01.2022 - 01.2024
- Budtender from 2022 to 2024 assisted with product selection and cultivation deals with vendors. Help training with new employees with product knowledge and customer engagement.
Manager
Jardín Premium Cannabis Dispensary
09.2016 - 09.2021
- Assisted with the initial opening of the store. Actively recruited and hired candidates qualified to assist customers with their specific medical and personal needs. Interacted with clients, vendors and customers in order to build lasting professional relationships. Became a brand ambassador to boost sales and recognition through social media campaigns. Trained staff to accurately and independently select products for each patient’s needs and held employees to a high standard of knowledge on cannabis. Was responsible for accounting duties in the beginning and end of every shift. Assisted with customer inquires and complaints as well as processing orders received in shop. Was placed in charge of ordering supplies for the store in order to ensure the proper amount of products were steadily available.
Cannabis Cultivator
Benjamin’s Grow House
06.2013 - 05.2016
- Learned how to effectively grow and yield product while studying the health benefits and chemistry involved in the horticulture of the cannabis plant. Was educated on the health and care that should be given to a plant for it to grow properly with the right elements. Won several awards for products, including 3rd place for “Best Flower” at the Eastern Cannabis Cup.
Athletic Department Assistant
University of Nevada Las Vegas
11.2011 - 05.2016
- Managed responsibility for maintaining stock of athletic sportswear and equipment for multiple school teams. Properly managed time and used organizational skills to ensure sports teams remained able to continue daily operations.
Education
Psychology
University of Las Vegas
Las Vegas, NV01.2017
Psychology/Sociology
Treasure Valley Community College
Ontario, OR06.2016
Skills
- Supporting medical patients
- Product merchandising
- Patience and empathy
- Customer education
- Sales proficiency
- Counting money
- Building rapport
- Cannabis strain identification
- THC & CBD products
Timeline
Budtender
Thrive Market
12.2024 - Current
Budtender
Top Notch
01.2022 - 01.2024
Manager
Jardín Premium Cannabis Dispensary
09.2016 - 09.2021
Cannabis Cultivator
Benjamin’s Grow House
06.2013 - 05.2016
Athletic Department Assistant
University of Nevada Las Vegas
11.2011 - 05.2016
Psychology
University of Las Vegas
Psychology/Sociology
Treasure Valley Community College