Summary
Overview
Work History
Education
Skills
Timeline
Achievements
Generic

Thomas Clinton

East Northport

Summary

Dynamic professional with over 6 years of customer-facing experience at Chick-fil-A, excelling in leadership and training roles. Expertise in building strong relationships, solving complex problems under pressure, and motivating teams to achieve exceptional results. Eager to embrace new opportunities that leverage outstanding communication skills, resilience, and a genuine passion for delivering effective customer solutions. Committed to fostering positive experiences that drive satisfaction and loyalty.

Overview

8
8
years of professional experience

Work History

Shift Lead

Chick-fil-A Commack, NY
01.2025 - Current
  • Assist in leading front-of-house operations and maintaining exceptional customer satisfaction standards.
  • Supervised team operations to ensure efficient service during peak hours.
  • Trained new staff on customer service standards and operational procedures.

Developing Leadership Program

Chick-fil-A Commack, NY
01.2024 - 01.2024
  • Selected for a 10-month leadership development track focused on building operational, leadership, and strategic thinking skills. Participated in mentorship sessions and hands-on leadership challenges.

Team Member

Chick-fil-A Commack, NY
01.2019 - 01.2024
  • Delivered high-quality guest service in front-of-house roles using Core 4. Helped onboard and train new hires, reinforcing brand culture and standards.
  • Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.

Education

Bachelor of Science - Government

Regent University
Virginia Beach, VA
05-2026

Skills

  • Customer Engagement
  • Relationship Building
  • Team Leadership
  • Problem-Solving
  • Training & Development
  • Team Collaboration

Timeline

Shift Lead

Chick-fil-A Commack, NY
01.2025 - Current

Developing Leadership Program

Chick-fil-A Commack, NY
01.2024 - 01.2024

Team Member

Chick-fil-A Commack, NY
01.2019 - 01.2024

Bachelor of Science - Government

Regent University

Achievements

Eagle Scout, Recipient of Remarkable Futures Scholarship (2022-2025)

Thomas Clinton