Thomas D. Cocco
Springfield ,PA
Summary
Adept at relationship building and technical consulting, I've significantly contributed to Windstream Enterprise by establishing enduring client connections and spearheading strategic sales initiatives. My leadership in sales engineering and account management, marked by innovative solutions and a knack for sales closing, has consistently driven business growth and client satisfaction.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Strategic Sales Engineer
Windstream Enterprise
02.2013 - Current
- Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
- Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
- Identified and supported resale opportunities to achieve sales plans.
Sales Engineering Manager
Windstream Enterprise
01.2021 - 10.2022
- Led cross-functional teams for successful product development, ensuring timely delivery and adherence to specifications.
- Enhanced overall team productivity with continuous training and mentoring of junior engineers.
Senior Account Executive - Interconnect
WIN-ISG Managed Serv.
01.2011 - 02.2013
- Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
- Mentored junior account executives, fostering a positive work environment and encouraging professional growth.
- Increased account retention by building strong relationships with clients and addressing their needs promptly.
Sales Engineer
PAETEC / Windstream
07.2007 - 01.2011
- Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
- Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
Lead Field Engineer
American Long Lines / PAETEC
02.1998 - 07.2007
- Enhanced project efficiency by implementing innovative field engineering techniques and tools.
- Shared knowledge of emerging technologies in the field while remaining adaptable amidst changing industry trends.
Education
Political Science
West Chester University of Pennsylvania
West Chester, PASkills
- Relationship building
- Technical consulting
- Solution selling
- Presentation skills
- Sales closing
- Technical documentation
Certification
Cisco CCNA-RS, Meraki CMNA, CompTIA Basic Data Networking Cert., CompTIA Convergence+ Cert., Fortinet NSE 3, CATO CSE, AWS Cloud Practitioner
Timeline
Sales Engineering Manager
Windstream Enterprise
01.2021 - 10.2022
Strategic Sales Engineer
Windstream Enterprise
02.2013 - Current
Senior Account Executive - Interconnect
WIN-ISG Managed Serv.
01.2011 - 02.2013
Sales Engineer
PAETEC / Windstream
07.2007 - 01.2011
Lead Field Engineer
American Long Lines / PAETEC
02.1998 - 07.2007
Political Science
West Chester University of Pennsylvania
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