THOMAS CRITELLI
Lake Placid
Summary
Sales professional with management experience and exceptional people skills. Versed in developing new customer relationships and closing sales. Experienced in territory sales, new business account development, and retail store management. Including creative problem solving for operations and customer satisfaction.
Overview
39
39
years of professional experience
Work History
Sales Associate
Curtis Lumber
12.2018 - 12.2025
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted in inventory management, ensuring accurate stock levels and availability.
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
Outside sales representative
Jackson Welding & Gas Products
02.2008 - 11.2018
- Outside sales representative responsible for implementing all business-building and relationship-building expectations with uniquely assigned accounts and customers.
- New territory and expansion business development.
- Identified lucrative business prospects through cold calling, networking, marketing and database leads.
- Currently branch store manager.
Freight Broker
TFG Transport
01.2007 - 01.2008
- Quoted, booked and managed freight coast to coast with various trucking companies using specialized transportation logistics software.
Sales Representative
Jim Barnard Chevrolet, Inc
01.1987 - 01.2007
- Retail sale/lease of new/used cars and trucks. Specialized in small/mid business commercial/personal vehicle sales and the repeat/retention thereof.
- Helped customers select products that best fit their personal needs.
- Communicated information to customers about product quality, value and style.
- Developed new customer prospects or referrals. Partnered with Service Department and followed through with all customer service issues.
Education
Completed Business evening college courses
Monroe Community College
Rochester, NY, United StatesSales and Product Knowledge Training
Lincoln Electric
Euclid, OH, United StatesSales and product knowledge training
Chevrolet
Finance and Lease Training
Rochester Automobile Dealers Association
High School Diploma - undefined
Gates Chili High School
Rochester, NY, United States01.1975
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Relationship building
Timeline
Sales Associate
Curtis Lumber
12.2018 - 12.2025
Outside sales representative
Jackson Welding & Gas Products
02.2008 - 11.2018
Freight Broker
TFG Transport
01.2007 - 01.2008
Sales Representative
Jim Barnard Chevrolet, Inc
01.1987 - 01.2007
Sales and Product Knowledge Training
Lincoln Electric
Sales and product knowledge training
Chevrolet
Finance and Lease Training
Rochester Automobile Dealers Association
High School Diploma - undefined
Gates Chili High School
Completed Business evening college courses
Monroe Community College