Thomas Decker
Lykens
Summary
Dynamic small business owner with a proven track record at Mavis Tire, excelling in customer relations and team motivation. Expert in rebuilding vehicles and implementing effective operational strategies, resulting in increased customer satisfaction and repeat business. Strong communicator dedicated to fostering relationships and enhancing service quality.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Owner
Mobile Mechanic
02.2020 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- working on cars and trucks and running my
- Implemented marketing strategies to increase brand awareness and attract new customers. own coumpany
Manager
Mavis Tire
03.2024 - 01.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
No Degree - Mec And Building
Roundout Valley
Stone Ridge, NY01-2002
No Degree - Working On Cars And Trucks
Votec
Port Ewen, NY01-2002
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- runing stores and bring them up
- rebuilding cars
- fork lift opp
- bob cat opp
- construction
Accomplishments
I have 4 beautiful kids that are my life
Certification
For lift opp
road side safety
Languages
English
Professional Working
Timeline
Manager
Mavis Tire
03.2024 - 01.2025
Owner
Mobile Mechanic
02.2020 - Current
No Degree - Mec And Building
Roundout Valley
No Degree - Working On Cars And Trucks
Votec
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