Summary
Overview
Work History
Education
Skills
Websites
Timeline
RELEVANT COURSEWORK
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Thomas Dennis

Brooklyn

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

4
4
years of professional experience

Work History

Server

Fish Cheeks
08.2023 - Current
  • Multi-tasked efficiently in a fast-paced environment, managing 5-8 tables and ensuring timely service
  • Participated in upselling initiatives with an average of 60$ per guest, contributing to the restaurant’s success
  • Demonstrated interpersonal skills, connecting with guests resulting in returning customers
  • Communicated effectively with coworkers and managers to ensure a smooth flow of service

Sales Intern

Breakaway Wealth Management
06.2024 - 08.2024
  • Articulated the statistical advantages of investing with the firm to perspective clients
  • Enhanced the firm's CRM processes by facilitating a transition to a more advanced platform
  • Refined my interpersonal skills to build meaningful client relationships, contributing to the firm’s success
  • Augmented my technical expertise in the securities industry by successfully completing the SIE course
  • Prioritized communication with my colleagues to ensure tasks were properly completed on time

Lead Bartender

Lake Naomi Club
05.2021 - 08.2021
  • Independently managed and operated a bar, showcasing leadership and multitasking abilities
  • Improved sales by serving 100-250 guests per day in an efficient manner, resulting in happy members
  • Consistently delivered positive guest experiences through forming meaningful connections
  • Youngest employee promoted from food service through demonstrating leadership and interpersonal skills.
  • Optimized the ordering process by revising the POS system

Education

Bachelor of Business Administration (BBA) - Finance, Computer Science

Pace University Lubin School of Business
New York, NY
05.2025

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Memory retention
  • Customer service
  • Cleanliness standards
  • Menu memorization
  • High volume dining
  • Order accuracy
  • Table bussing

Websites

Timeline

Sales Intern

Breakaway Wealth Management
06.2024 - 08.2024

Server

Fish Cheeks
08.2023 - Current

Lead Bartender

Lake Naomi Club
05.2021 - 08.2021

Bachelor of Business Administration (BBA) - Finance, Computer Science

Pace University Lubin School of Business

RELEVANT COURSEWORK

Financial Accounting | Managerial Accounting | Corporate Finance | Advanced Spreadsheets | Object-Oriented Programming | Financial Management | Business Management | Data Analysis in Finance | Principles of Marketing

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