Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Thomas Dolan

Little Elm

Summary

Offering a disciplined and organized approach with focus on quality and client care. Brings ability to quickly learn and integrate industry best practices, ensuring smooth and effective team coordination. Ready to use and maximize communication and problem-solving skills in any Financial Representative role.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Shift Lead Supervisor

Lowe's
04.2023 - 05.2023
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Enforced company policies and regulations with employees.
  • Monitored employee performance, providing constructive feedback and coaching as needed to support professional growth and skill development.

Apprentice Electrician

Cummings Electrical
07.2021 - 01.2023
  • Read and interpreted blueprints and electrical schematics to determine layout of electrical systems.
  • Acquired valuable hands-on experience with various types of wiring systems by assisting experienced electricians in diverse installation projects.
  • Replaced and repaired lighting fixtures and electrical control and distribution equipment.
  • Supported timely project completions through effective time management skills, prioritizing tasks according to deadlines set forth by supervisors.

Education

Bachelor of Science - Biology

Texas Woman's University
Denton, TX
12-2021

Skills

  • Sales and upselling
  • Customer service focus
  • Client support
  • Operations management
  • Decision-making capacity
  • Strong verbal and written communication
  • Cash handling
  • Professional appearance
  • Staff motivation

Certification

  • QuickBooks Online Certification Level 1
  • Eagle Scout

Interests

  • Financial Instrument/Product Review
  • Research on various market trends
  • Personal Finance Evaluation
  • Hiking and Camping
  • Volunteer work in church groups
  • Training for a marathon
  • Family Time

Timeline

Shift Lead Supervisor

Lowe's
04.2023 - 05.2023

Apprentice Electrician

Cummings Electrical
07.2021 - 01.2023

Bachelor of Science - Biology

Texas Woman's University

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Thomas Dolan