Thomas Eckerle
Lauderhill
Summary
Dynamic leader with a proven track record in small business operations and customer relations, notably at Champion Windows. Excelled in project management and team oversight, significantly enhancing client satisfaction and operational efficiency. Skilled in both relationship building and financial management, adept at driving business growth through strategic planning and effective negotiation.
Overview
2008
2008
years of professional experience
Work History
Owner/manager
Eckerle Landscape
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Window Installer
Champion Windows
01.2001 - 01.2008
- Maintained a clean worksite, ensuring the least amount of disruption to clients'' homes during the installation process.
- Installed various window types in both residential and commercial buildings.
- Accurately took measurements and made calculations for precise cutting and fitting of material.
- Enhanced team productivity through effective collaboration and communication during window installations.
- Improved customer satisfaction by ensuring proper installation and maintenance of windows in residential homes.
- Specialized in fitting sliding doors and hinged doors with special-order glass panels.
- Managed inventory of tools and supplies needed for each project, minimizing delays due to lack of necessary materials or equipment.
- Regularly lifted Number pounds while working in extreme weather conditions or on heights greater than Number feet.
- Increased project efficiency by accurately measuring window spaces and following installation guidelines.
- Adjusted window frames to provide exact fit of new window panes.
- Minimized workplace accidents by adhering to safety protocols and utilizing appropriate protective equipment during installations.
Education
Associates Of Science - Marine Diesel Mechanic
Broward Community College South
Pembroke Pines Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Operations management
- Team oversight
- Financial management
- Staff hiring
- Business launch
- Business administration
- Consulting
- Negotiation
- Sales leadership
Timeline
Window Installer
Champion Windows
01.2001 - 01.2008
Owner/manager
Eckerle Landscape
Associates Of Science - Marine Diesel Mechanic
Broward Community College South
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