Dynamic Operations Manager with a proven track record at Amazon, leading a team of 500+ to surpass company goals through exceptional problem-solving and team leadership. Expert in operational efficiency and process improvement, achieving significant enhancements in production and safety. Skilled in MS Office and staff development, adept at transforming challenges into actionable solutions.
Responsible for leading a team of 500+ (salaried and hourly) facility associates in safety, customer-centricity, quality, and production in a direct to customer work environment. Insist on the highest standards while assuring all company goals and metrics are met according to network standards on a daily, monthly, and yearly basis. Practice Lean Management techniques such as : 5S, Standard Work and Waste Elimination. Solve process problems using root cause analysis while implementing quantifiable countermeasures in order to produce overall successes and establish best practices. proactively plan and prepare for fast paced, high-volume peak seasons.