Thomas Ervin
Houston,TX
Summary
Experienced insurance broker with expertise in territory management and driving sales growth through strategic planning and client engagement. Demonstrated ability to cultivate strong client relationships and deliver impactful sales presentations. Proficient in identifying client needs and customizing insurance solutions to meet their unique requirements. Committed to delivering exceptional customer service and ensuring client satisfaction.
Overview
10
10
years of professional experience
Work History
Senior Sales/Territory Representative
Pinnacle Partners Insurance Companies
02.2019 - Current
- Manage customer service and sales teams
- Established $4.6 million book of property and casualty business
- Oversee market development in New Jersey, Utah and Louisiana
- Project Management
- Consistently among the top 10 sales representatives across the venture
- Licensed in P&C in New Jersey, Pennsylvania and Utah
Claims Service Adjuster
Hartford Steam Boiler
10.2018 - 02.2019
- Investigate and determine origin of commercial equipment breakdown losses
- Process claims in accordance with state laws and guidelines across United States
- Client relationship management
Auto Liability Claims Analyst
Allstate Insurance Co
11.2015 - 10.2018
- Investigate and determine liability for auto accidents
- Process claims in accordance with state laws and guidelines for Massachusetts, Maine, Vermont, Rhode Island, Connecticut and New Hampshire
- Managed thousands of claims per year across New England states
- Client relationship management
Account Executive
Brian Communications, Inc
10.2014 - 11.2015
- Worked to implement public relations strategies across a diverse range of industries to include commercial real estate, construction and government relations
- Writing of press releases and media material
Education
Bachelor of Arts - Communication Arts And Sciences
The Pennsylvania State University-Berks College
Wyomissing, PA05-2014
Skills
- Data-driven decision making
- Goal oriented
- Operational planning
- Networking skills
- Sales background
- Service management
- Sales strategy development
- Client relations expert
- Claims investigation
- Customer Service
- Leadership
- Management
- Insurance expert
- Brokerage operations
Military Experience
Pennsylvania Army National Guard, Altoona, PA
Staff Sergeant, 04/2010 - Present
- Squad Leader of two infantry fire teams consisting of 8 soldiers
- Mid level management
- Responsible for training and developing junior enlisted into proficient soldiers
- Served as a Vehicle Commander of a Stryker crew for 4 years
- Oversaw upkeep and maintenance of $2+ million Stryker platform; direct fire of heavy weapons system
- Recognized for leadership excellence by the Battalion Sergeant Major for a successful nine month management of 40 to 50 personnel in the PANG Recruit Sustainment Program.
- Awarded Army Achievement Medal in 2021
Timeline
Senior Sales/Territory Representative
Pinnacle Partners Insurance Companies
02.2019 - Current
Claims Service Adjuster
Hartford Steam Boiler
10.2018 - 02.2019
Auto Liability Claims Analyst
Allstate Insurance Co
11.2015 - 10.2018
Account Executive
Brian Communications, Inc
10.2014 - 11.2015
Bachelor of Arts - Communication Arts And Sciences
The Pennsylvania State University-Berks College
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