Summary
Overview
Work History
Education
Skills
Timeline
Generic

THOMAS FEIMER

Beachwood

Summary

Dynamic professional with a proven track record, excelling in parts identification and customer service. Demonstrated ability to enhance productivity and customer satisfaction through effective communication and organizational skills. Skilled in forklift operation and adept at fostering strong relationships, ensuring project success and efficiency.

Overview

18
18
years of professional experience

Work History

Parts Specialist

CELEBRITY FORD
06.2021 - Current
  • Issued parts to technicians to complete customers' repairs.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
  • Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
  • Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
  • Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
  • Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
  • Tracked parts use and charged items to customer accounts for billing.
  • Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.
  • Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
  • Assisted customers with troubleshooting and part selection, providing knowledgeable guidance to ensure proper fitment of components.
  • Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.

Mechanic

M&m Automotive Services
01.2018 - 06.2021
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
  • Upheld quality control standards for all completed work, ensuring each vehicle left the shop operating at peak performance.

Road Mechanic

Earle Asphalt
01.2017 - 01.2018
  • Provided exceptional customer service through effective communication with clients regarding repair updates and timelines.
  • Ensured optimal performance of fleet vehicles through diligent attention to tire rotations, oil changes, brake replacements, fluid level checks, and other routine maintenance tasks.
  • Developed strong relationships with vendors to secure timely delivery of essential parts needed for completing repairs.
  • Streamlined parts inventory management by implementing an organized system for tracking tools and supplies needed for repairs.

Mechanic

STATE TIRE
01.2014 - 01.2017
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Disassembled defective parts to make proper repairs.
  • Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.

Construction Manager

MODULAR HOME FACTORY
01.2007 - 01.2014
  • Supervised team of [Number] construction workers to maintain productivity and quality of work.
  • Oversaw successful completion of multiple projects simultaneously, prioritizing tasks based on urgency and importance.
  • Identified and resolved construction issues promptly to prevent delays.
  • Monitored daily progress on-site to maintain a clear understanding of challenges faced by the team members or any required adjustments in plans or schedules.
  • Communicated daily with vendors to keep project fully operational.
  • Completed projects within time constraints by effectively managing schedules and allocating resources.
  • Collaborated closely with clients to ensure project objectives were met, maintaining transparent communication throughout the process.
  • Established a reputation for excellent crisis management skills when unexpected issues arose during construction, quickly developing solutions to minimize project delays.

Education

GED -

CENTRAL REGIONAL
Bayville, NJ

High School Diploma -

OCEAN COUNTY OCVTS
Waretown, NJ

Skills

  • Shipping and receiving
  • Warehouse operations
  • Returns processing
  • Packaging and labeling
  • Sales support
  • Stock control
  • Parts documentation
  • Parts identification
  • Customer service
  • Ordering parts
  • Invoice processing
  • Problem-solving skills
  • Forklift operation
  • Excellent communication
  • Organizational skills
  • Decision-making
  • Customer interaction
  • Relationship building
  • Task prioritization

Timeline

Parts Specialist

CELEBRITY FORD
06.2021 - Current

Mechanic

M&m Automotive Services
01.2018 - 06.2021

Road Mechanic

Earle Asphalt
01.2017 - 01.2018

Mechanic

STATE TIRE
01.2014 - 01.2017

Construction Manager

MODULAR HOME FACTORY
01.2007 - 01.2014

GED -

CENTRAL REGIONAL

High School Diploma -

OCEAN COUNTY OCVTS

Similar Profiles

CREATE PROFILE
THOMAS FEIMER