Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Thomas Ford

Des Moines

Summary

Results driven Operations Manager with over 30 years experience leading large-scale live and hybrid events. Proven track record in team leadership, budgeting, and regulatory compliance while enhancing customer engagement and operational efficiency.

Overview

29
29
years of professional experience

Work History

Operations Manager

Hy-Vee Corporation
03.2017 - Current

lead event operations for 35,000+ square feet conference and event space

Over 150 events per year ranging from small departmental meetings to large training and recognition events of over 1000 guests.

Many events have a hybrid component using Microsoft Teams as our primary streaming platform.

Produce CAD diagrams for internal and external use.

Coordinate outside vendors, union labor, and production professionals to supplement internal resources.

Act as event producer/technical director for several off property events including annual merchandising and training events, store openings, and special events including sponsored sports and marketing events.

Technical Director

Bow & Arrow Communications
03.2005 - 02.2013

Manage live event production for local and national Fortune 50 companies.

Managed $1M+ production budgets for large scale gala events in some of the most iconic venues in the World.

Conducted site visits at potential event spaces to guage capabilities and challenges with event execution.

Produced CAD drawings for use in RFP's, as well as, internal event planning

Coordinated vendors, production professions, and local labor (union and non-union) to execute production designs within the set budget and schedule

Often managed several events in various stages of the production process.

Operations Supervisor

Veterans Memorial Auditorium
09.1997 - 03.2005

largest all-purpose event facility in Iowa

Scheduled and supervised union and non-union labor for set-up and execution of events

Maintained staging, seating, audio-visual, and other event related equipment

Supervised set-up, custodial, security, and stagehand staff.

Produced CAD diagrams of stage and seating configurations for internal and external use

Served as department head in maintaining ADA compliance for public events

Education

Bachelor of Science - Communications

Iowa State University
Ames, IA

Bachelor of Arts - International Studies

Iowa State University
Ames, IA

Skills

  • Problem-solving
  • Team leadership
  • Customer service
  • Decision-making
  • Inventory control
  • Project leadership
  • Regulatory compliance
  • Work flow planning
  • Budgeting and forecasting

Accomplishments

Technical Director for National Special Olympics opening and closing ceremonies in 2006 and 2010

1500 person gala event in Maui featuring custom outdoor seating, backup logistics, and A-list entertainment

Gala event at Sydney Opera House featuring dining for 1200, A-list entertainment, and after-party entertainment on Sydney Harbor.

Week long events in Chicago celebrating 100 year anniversary of AllState Insurance

Multiple live events in NYC at venues including Yankee Stadium, Grand Central Station, Liberty Island, and Ellis Island.

Multiple presidential events working with White House Communications team and Secret Service

Timeline

Operations Manager

Hy-Vee Corporation
03.2017 - Current

Technical Director

Bow & Arrow Communications
03.2005 - 02.2013

Operations Supervisor

Veterans Memorial Auditorium
09.1997 - 03.2005

Bachelor of Science - Communications

Iowa State University

Bachelor of Arts - International Studies

Iowa State University
Thomas Ford