Summary
Overview
Work History
Education
Skills
Certification
Activities
Timeline
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Thomas Frey

Merritt Island

Summary

Experienced EMT/MA with a strong background in patient assessment and BLS skills within Urgent Care clinics. Demonstrated ability to deliver exceptional customer service in high-pressure environments. Personable retail assistant for The Home Depot with 2.5 years of experience in fulfillment and customer service roles. Well-versed in processing sales, working with customers and organizing merchandise. Recognized for exceptional organizational and multitasking abilities. Quick learner with effective stress management skills, consistently achieving top-tier performance in all roles.

Overview

4
4
years of professional experience
1
1
Certification

Work History

EMT/MA

MedFast Urgent Care Centers
Merritt Island
03.2024 - 05.2025
  • Recorded and monitored patients' vitals.
  • Performed and operated medical procedures like drug screens, DOT physicals, EKGs, and urinalysis.
  • Administered IM and PO medications as prescribed by physicians, or according to established protocols.
  • Managed multiple tasks simultaneously while maintaining composure under pressure.
  • Assessed emergency situations and prioritized medical care for patients.
  • Used medical software applications, such as eClinicalWorks.

Order Fulfillment Associate, Customer Service

The Home Depot
Merritt Island
06.2021 - 01.2024
  • Delivered exceptional customer service to numerous clients daily.
  • Certified operator of various lift equipment, including forklifts.
  • Functioned as senior associate in high-pressure, fast-paced environments.

Education

EMT Certificate of Completion - Emergency Medical Technician

EFSC
Melbourne, FL
12.2023

High School Diploma - General Education

Merritt Island High School
Merritt Island, FL
05.2022

Skills

  • Medical software usage
  • Machine operating
  • IM drug administration
  • CPR and first aid
  • Patient assessment
  • Customer service and care
  • Cash handling
  • Stress management
  • Quick learning ability
  • EMT/MA skills

Certification

  • EMT Certificate of Completion
  • NREMT Certification
  • Forklift Certification

Activities

Eagle Scout of the Boy Scouts of America

Timeline

EMT/MA

MedFast Urgent Care Centers
03.2024 - 05.2025

Order Fulfillment Associate, Customer Service

The Home Depot
06.2021 - 01.2024

EMT Certificate of Completion - Emergency Medical Technician

EFSC

High School Diploma - General Education

Merritt Island High School