Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Thomas Gashaw

Charlotte,NC

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Account Executive

Yelp
05.2024 - Current
  • Qualified leads, built relationships and executed sales strategies to drive new business.
  • Gained understanding of goals, objectives and processes to meet client business needs.
  • Leveraged Salesforce CRM to collect, organize, and manage sales data and customer information.

Sales Representative

704 Exotics
05.2019 - 04.2024

• Responded to high end customer clientele enquiries via telephone and email with 85% of business being remote leads.

  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Lead salesman of the year for 2020,2021,2023.
  • Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts.

Sales Representative

Randy Marion Automotive Group
12.2016 - 05.2019
  • Demonstrated vehicle features to customers to ensure product understanding and optimization.
  • Completed and assisted in sales trainings regularly.
  • Consistently met and exceeded monthly revenue goals.
  • Developed strong rapport with customers and created positive impression of vehicle inventory.
  • Built customer loyalty by delivering excellent shopping experiences.

Sales Representative/Internet Manager/Sales Manager

Keffer Kia
02.2015 - 12.2016
  • Enhanced client satisfaction by providing exceptional service and addressing any concerns.
  • Provided quotes and finance options to customers by understanding financial status and interest rates.
  • Negotiated with clients and developed key relationships.
  • Utilized CRM software to manage potential clients and outreach attempts.

Education

High School Diploma -

Scotland High School
06.2005

Skills

  • Customer Relations
  • Interpersonal communication skills
  • Objection handling
  • Upselling and Cross Selling
  • Relationship selling
  • Cold-calling

Certification

  • North Carolina Notary - November 2022
  • Assurant Finance - October 2022

Timeline

Account Executive

Yelp
05.2024 - Current

Sales Representative

704 Exotics
05.2019 - 04.2024

Sales Representative

Randy Marion Automotive Group
12.2016 - 05.2019

Sales Representative/Internet Manager/Sales Manager

Keffer Kia
02.2015 - 12.2016

High School Diploma -

Scotland High School
Thomas Gashaw