Thomas Gierczic
Henderson,NV
Summary
Highly-motivated individual with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Service Advisor
Autonation Buick Gmc Henderson
Henderson, NV
07.2023 - Current
- Greeted customers and addressed their needs in a professional manner.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.
- Explained the features and benefits of products or services offered by the dealership to customers.
Service Advisor
BMW of Las Vegas
Las Vegas, NV
12.2022 - 07.2023
- Greeted customers and addressed their needs in a professional manner.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Maintained records of customer interactions and transactions.
- Assisted with scheduling appointments for service work to be performed on vehicles.
- Inspected vehicles for needed repairs or maintenance services and advised customers accordingly.
- Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.
- Explained the features and benefits of products or services offered by the dealership to customers.
- Prepared invoices for services rendered and collected payments from customers.
Floor Manager
SugarFactoryLV
Las Vegas, NV
10.2022 - 12.2022
- Ensured that all staff members adhered to safety guidelines and regulations.
- Maintained a safe, clean and organized floor environment.
- Assigned tasks to team members in accordance with their skillset.
- Provided training and guidance to new employees regarding store policies and procedures.
Service Advisor
BMW of Henderson
Henderson, NV
12.2017 - 12.2021
- Greeted customers and addressed their needs in a professional manner.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Maintained records of customer interactions and transactions.
- Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.
- Explained the features and benefits of products or services offered by the dealership to customers.
Education
High School Diploma -
Green Valley High School
Henderson08.2014
Associate of Arts -
College Of Southern Nevada
HendersonSkills
- Quality Control
- Documentation and Reporting
- Customer Service
- Computer Skills
- Customer Retention
Timeline
Service Advisor
Autonation Buick Gmc Henderson
07.2023 - Current
Service Advisor
BMW of Las Vegas
12.2022 - 07.2023
Floor Manager
SugarFactoryLV
10.2022 - 12.2022
Service Advisor
BMW of Henderson
12.2017 - 12.2021
High School Diploma -
Green Valley High School
Associate of Arts -
College Of Southern Nevada
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