Thomas Goad

• Complete residential construction projects.
• Handyman services.
• Metal fabrication and welding.

• Managed inventory for trailer parts and accessories.
• Managed inventory for wholesale metal sales.
• Coordinated ordering processes with suppliers and vendors.
• Scheduled service work for the technicians.
• Speak to customers about their custom fabrication needs. Complete a drawing for the technicians to fabricate the customers request

Fabricated and welded custom exhaust systems.

Completed simple mechanical repairs to customer vehicles.

• Assisted customers with service inquiries and product information.
• Coordinated service appointments and managed customer scheduling efficiently.
• Communicated service recommendations based on boat inspections and assessments.
• Wrote up thourough repair orders for the technicians.
• Inspected repairs to ensure customer satisfaction.
• Resolved customer complaints effectively, ensuring a positive experience.

• Managed daily operations of lawn care services and staff scheduling.
• Oversaw equipment maintenance and ensured optimal performance of tools.
• Developed customer relationships through effective communication and service delivery.
• Trained new employees on best practices in lawn care techniques.
• Oversaw budgeting and financial management.
• Maintained all equipped in the fleet
• Always owed and operated Gravely mowers.