Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thomas Hill

Alpharetta,GA

Summary

Accomplished Senior Service Technician with a proven track record at Cortland, specializing in HVAC, electrical and plumbing diagnostics and repairs. Expert in enhancing team productivity and morale through collaborative efforts and continuous professional development. Holds EPA and CPO certifications, demonstrating a commitment to safety and excellence in service delivery. Skilled in inventory control, ensuring efficient service without delays.

Overview

31
31
years of professional experience

Work History

Senior Service Technician

Cortland
03.2014 - Current
  • Optimized inventory management by maintaining accurate counts of replacement parts and reordering as necessary to avoid stock shortages or delays in service delivery times.
  • Stayed current on industry trends and technological advancements through continuous professional development efforts.
  • Enhanced team morale and productivity by fostering a collaborative atmosphere, sharing knowledge, tips, and best practices with colleagues regularly.
  • Upheld high standards of professionalism, punctuality, and integrity in all interactions with clients and colleagues alike.
  • Reduced downtime of service calls by quickly diagnosing and resolving technical issues.

Service Technician

The Connor Group
04.2008 - 01.2014
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • EPA certified for A/C.
  • CPO certification
  • Appliance repair
  • Electrical repairs up to 480 volts



Technician/Welding Fabricator

Aqua Flow
03.1993 - 08.1999

Installed and repaired all types of water pumping systems.

Repaired and rebuilt electrical motors up to 250 horsepower.

Performed fire testing procedures and installation startups. Fabricated domestic water pumping systems for city municipalities.


Repaired and replaced electrical control systems for water booster systems.

Education

Associate of Science - Nursing Education

Gwinnett Technical College
Lawrenceville, GA

Skills

Electrical diagnostic and repair

plumbing diagnostic and repair

Carpentry

Appliance repair

Medical equipment repair

Air conditioning diagnostic and repair

Inventory Control

CPO certified

EPA certified

Welding/Brazing

General repair and Diagnostics

Timeline

Senior Service Technician

Cortland
03.2014 - Current

Service Technician

The Connor Group
04.2008 - 01.2014

Technician/Welding Fabricator

Aqua Flow
03.1993 - 08.1999

Associate of Science - Nursing Education

Gwinnett Technical College
Thomas Hill