Summary
Overview
Work History
Education
Skills
Timeline
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Thomas Horton

Lancaster,NY

Summary

Dynamic and highly reliable professional with extensive experience in customer service and sales at Key Bank and Legends, Inc. Proven ability to multitask effectively while upselling products and managing inventory. A dedicated team player with a strong focus on achieving customer satisfaction and enhancing operational efficiency.

Overview

6
6
years of professional experience

Work History

Bartender

Legends, Inc At Six Flags Darien Lake
Darien Center, NY
04.2023 - Current

May 2023 to Present
Serving Beer And Alcohol and Snacks to customers

Upselling smaller merchandise items
Customers Service
Verifying Legal Age Status
Stocking Products

Lead Specialist Commercial Loans

Key Bank
Amherst, NY
07.2020 - Current

Inbound and outbound calls ,helping potential and existing customers with all aspects of commercial and
personal loans and Credit Cards.
Responsible for the Monthly Charge offs for delinquent customers.
Member of the PPP team, handling government loans

Beer Vendor

Delaware North At Highmark Stadium
Orchard Park, NY
08.2023 - 03.2026

Customer Service

Beer And Alcohol Sales
Inventory
Opening And Closing Duties
Age Verification

Education

High School Diploma -

Cleveland Hill High School
Cheektowaga, NY
06-1992

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude

Timeline

Beer Vendor

Delaware North At Highmark Stadium
08.2023 - 03.2026

Bartender

Legends, Inc At Six Flags Darien Lake
04.2023 - Current

Lead Specialist Commercial Loans

Key Bank
07.2020 - Current

High School Diploma -

Cleveland Hill High School