Overview
Work History
Skills
Timeline
Generic

Thomas Jackson

Manteca,CA

Overview

4
4
years of professional experience

Work History

Cashier Team Lead

Old Navy
05.2023 - 09.2024
  • Processed customer payments (cash, credit, debit) and issued receipts accurately and efficiently."
  • "Maintained a clean and organized checkout area, including restocking supplies and ensuring a welcoming environment."
  • "Provided excellent customer service by answering inquiries, resolving issues, and assisting with product location."
  • "Managed cash drawers, performed daily reconciliations, and ensured accurate transactions."
  • "Utilized point-of-sale (POS) systems to process transactions and manage customer orders."
  • "Assisted with inventory management by accurately scanning items and verifying prices."
  • "Identified and resolved customer issues, escalating complex problems to the appropriate personnel."
  • "Provided support to other team members as needed, including training new employees."
  • "Maintained a high level of accuracy and attention to detail in all tasks."
  • "Contributed to a positive efficient checkout experience."

Lead Cashier

Old Navy
08.2020 - 05.2023
  • Processed customer payments (cash, credit, debit) and issued receipts accurately and efficiently."
  • "Maintained a clean and organized checkout area, including restocking supplies and ensuring a welcoming environment."
  • "Provided excellent customer service by answering inquiries, resolving issues, and assisting with product location."
  • "Managed cash drawers, performed daily reconciliations, and ensured accurate transactions."
  • "Utilized point-of-sale (POS) systems to process transactions and manage customer orders."
  • "Assisted with inventory management by accurately scanning items and verifying prices."
  • "Identified and resolved customer issues, escalating complex problems to the appropriate personnel."
  • "Provided support to other team members as needed, including training new employees."
  • "Maintained a high level of accuracy and attention to detail in all tasks."
  • "Contributed to a positive efficient checkout experience."

Skills

    POS Systems, Cash Handling, Transaction Processing, Cash Reconciliation, Inventory Management, Returns Processing, Basic Math Skills, Product Knowledge (related to Home Depot products, if applicable), Loss Prevention

  • Customer Service, Communication (verbal and written), Interpersonal Skills, Problem-Solving, Teamwork, Time Management, Active Listening

Timeline

Cashier Team Lead

Old Navy
05.2023 - 09.2024

Lead Cashier

Old Navy
08.2020 - 05.2023

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Thomas Jackson