Thomas James
Basehor
Summary
Resourceful professional with a solid foundation in customer service and hands-on experience in dynamic environments. Strong organizational skills and attention to detail enhance customer satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Sales Associate
Morris Smith Ford
Leavenworth
03.2026 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers in selecting vehicles that matched their needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Addressed customer inquiries and concerns, improving overall satisfaction and enhancing the customer experience.
- Conducted vehicle demonstrations highlighting key features and benefits to assist customer decision-making.
- Maintained knowledge of current inventory and promotional offerings.
- Processed sales transactions accurately and efficiently at the point of sale.
- Built relationships with clients, fostering loyalty and encouraging repeat business and referrals.
- Collaborated with team members to improve customer service strategies.
- Provided feedback to management on customer preferences and market trends.
Healthy Lifestyle Coach
Bonner Springs Family YMCA
Bonner Springs
03.2026 - 04.2026
- Provided one-on-one coaching sessions to guide members in achieving wellness goals.
- Developed and implemented individualized health and wellness plans for clients.
- Guided clients on healthy eating habits and physical activity regimens to support their wellness journeys.
- Conducted health assessments to identify fitness levels and dietary needs, enabling tailored coaching.
- Monitored client progress and adjusted programs based on individual feedback and results.
- Maintained detailed client records, tracking measurements and dietary intake to inform program adjustments.
- Counseled patients on how best to incorporate behavior modification techniques into daily life.
Warehouse Associate
Lamain Industries LLC
Fort Leavenworth
07.2023 - 03.2026
- Operated manual and powered pallet jacks for safe transport of pallets and goods.
- Assisted in loading and unloading shipments to ensure timely delivery.
- Managed inventory through organized stock management and regular counts, supporting accurate inventory tracking.
- Implemented quality control checks to identify damaged or expired goods, reducing losses and ensuring product integrity.
- Maintained high-quality work standards while consistently exceeding quotas.
- Trained new associates on warehouse procedures and safety practices.
- Monitored equipment functionality and reported maintenance needs promptly.
- Collaborated with team members to improve operational efficiency and streamline warehouse processes.
Night Stocker Shift Lead
Lamain Industries LLC
Fort Leavenworth
10.2023 - 04.2024
- Led night stocking team to efficiently restock shelves and uphold a productive environment.
- Supervised and trained new stockers to ensure a comprehensive understanding of procedures.
- Stocked shelves with products to maximize customer availability.
- Organized inventory in designated areas to enhance cleanliness and operational efficiency.
- Collaborated with management to identify key issues and implement effective resolution strategies.
Line Cook
Freddy's Frozen Custard & Steakburgers
Lansing
08.2022 - 07.2023
- Prepared and cooked menu items, ensuring adherence to company standards and recipes for quality output.
- Maintained cleanliness and organization of kitchen workspace, contributing to a safe and efficient working environment.
- Collaborated with back-of-house and front-of-house teams to streamline workflow and improve service delivery.
- Ensured compliance with health and safety guidelines in workstation management.
Back of House Lead (Dishwashing)
Grabbagreen
Temple
05.2021 - 08.2022
- Ensured compliance with sanitation and safety regulations to uphold health standards.
- Maintained high operational standards through diligent and efficient work practices.
- Executed daily duties with precision, ensuring seamless operations.
- Supported front-of-house staff with food preparation and various tasks to enhance workflow.
- Proposed and implemented ideas that improved team collaboration and service quality.
Education
Bachelor's Degree - Criminal Justice/Criminology
University of Missouri-Kansas City
Kansas City12-2025
Associate's Degree - Science
Barton Community College
Fort Leavenworth09-2024
Skills
- Sales techniques
- Product knowledge
- Sales forecasting
- Sales reporting
- Customer engagement
- Customer service and health assessments
- Time management and multitasking
- Problem-solving
- Quality control
- Team collaboration and communication
References
- Elizabeth Knight, Lamain Industries, Fort Leavenworth, KS, (913)-547-0607, e_anspaugh@yahoo.com
- Chase Alexander, Lamain Industries LLC, Fort Leavenworth, KS, (913)-250-9974
- Bobby Lopez, Grabbagreen, Temple, TX, (254)-432-0600
Personal Information
Date of Birth: 12/19/03
Location
Dothan, AL
Timeline
Sales Associate
Morris Smith Ford
03.2026 - Current
Healthy Lifestyle Coach
Bonner Springs Family YMCA
03.2026 - 04.2026
Night Stocker Shift Lead
Lamain Industries LLC
10.2023 - 04.2024
Warehouse Associate
Lamain Industries LLC
07.2023 - 03.2026
Line Cook
Freddy's Frozen Custard & Steakburgers
08.2022 - 07.2023
Back of House Lead (Dishwashing)
Grabbagreen
05.2021 - 08.2022
Bachelor's Degree - Criminal Justice/Criminology
University of Missouri-Kansas City
Associate's Degree - Science
Barton Community College