Thomas Jonker
Holland,MI
Summary
Automobile salesperson with expertise in vehicle demonstrations, financing solutions, and customer relationship management. Achieved high customer satisfaction through effective sales negotiations and tailored solutions. Consistently exceeded sales targets and contributed to team success.
Overview
35
35
years of professional experience
3
3
Certifications
Work History
Automobile Salesperson
Don Rypma Chevrolet, Buick, GMC
Whitehall, Michigan
04.2018 - 12.2025
- Conducted vehicle demonstrations to showcase features and benefits.
- Managed paperwork for vehicle sales and financing processes.
- Utilized CRM software to track leads and follow up with prospects.
- Negotiated prices with customers to reach mutually beneficial agreements.
- Prepared final sales contracts and collected payment from customers.
- Managed sales negotiations and financing options.
Automobile Salesperson
Barber Ford
Holland, Michigan
06.2012 - 04.2018
- Developed strong relationships with customers to enhance satisfaction levels.
- Utilized CRM software to track leads and follow up with prospects.
- Conducted follow-up calls after sale to ensure customer satisfaction with purchase.
Insurance Agent
Oom Insurance
Grand Haven, Michigan
03.2010 - 05.2012
- Provided expert guidance on insurance policies and coverage options.
- Assisted clients in assessing their insurance needs and selecting appropriate plans.
- Developed and maintained relationships with clients to foster long-term loyalty.
- Resolved client inquiries and concerns efficiently to enhance customer satisfaction.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Provided customers with information regarding plan features, pricing, and availability.
Automobile Salesperson/Finance Manager
Tom Miller Honda, Pontiac, GMC
Muskegon, Michigan
11.2000 - 05.2012
- Assisted customers in selecting suitable vehicles based on their preferences.
- Maintained up-to-date familiarity with financing options available for customers.
- Scheduled automotive deliveries with vendors and customers.
- Maintained records related to sales for store management.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Managed financial reporting processes for dealership operations and compliance.
Automobile Salesperson
Redeker Ford
Grand Haven, Michigan
06.1991 - 11.2000
- Assisted customers in selecting vehicles based on needs and preferences.
- Negotiated prices with customers to reach mutually beneficial agreements.
- Maintained high referrals and consistent repeat business due to first-rate customer service standards.
- Maintained up-to-date database of sales contacts and customer information.
Education
Bachelor of Science - Business Administration
Ferris State University
Big Rapids, MI05-1988
Skills
- Vehicle demonstrations
- Financing solutions
- Customer relationship management
- Sales negotiation
- CRM software proficiency
Certification
State of Michigan Insurance Producers License
Timeline
Automobile Salesperson
Don Rypma Chevrolet, Buick, GMC
04.2018 - 12.2025
Automobile Salesperson
Barber Ford
06.2012 - 04.2018
Insurance Agent
Oom Insurance
03.2010 - 05.2012
Automobile Salesperson/Finance Manager
Tom Miller Honda, Pontiac, GMC
11.2000 - 05.2012
Automobile Salesperson
Redeker Ford
06.1991 - 11.2000
Bachelor of Science - Business Administration
Ferris State University