Thomas Karmue
Minneapolis,MN
Summary
Confident and passionate learner with a strong drive, possess advanced Microsoft Office proficiency, and meticulous attention to detail. With a background as an HHA, excels in care plan management and adheres to quality program protocols. Skills include exceptional time management, problem-solving abilities, and dedication to teamwork. Bring strong interpersonal skills, adaptability, and expertise in documentation and reporting.
Overview
3
3
years of professional experience
Work History
Home Health Aide
Care Homes LLC
10.2021 - Current
- dedicated caregiver, I ensured the comfort and well-being of clients by maintaining a clean and organized environment conducive to their happiness and safety. Responsibilities included offering emotional and mental support to promote clients' overall happiness and health. Through compassionate care, I facilitated improvements in their daily living and outlook. I meticulously tracked and reported clients' progress, while also assisting with their personal care needs to foster independence and well-being. Building strong and trusting relationships with patients was paramount in delivering smooth and quality care. Additionally, I administered medications on schedule to alleviate symptoms and enhance their quality of life. I closely monitored clients' behaviors and emotional states, promptly reporting any concerns to case managers and documenting relevant information. From preparing nutritious meals to running errands and providing transportation to appointments, I ensured clients' daily living needs were met with attention to detail and professionalism. My commitment extended to supervising medication administration, personal hygiene, and other essential activities, always following care plans diligently. Through engaging activities and cognitive stimulation, I aimed to enhance clients' overall mood and memory. Additionally, I supported effective care by observing health statuses and monitoring conditions, while also assisting with documentation processes to facilitate clinical outcomes. With warm and enthusiastic demeanor, I greeted patients and families, establishing long-term professional relationships built on trust and compassion. Additionally, I facilitated training of new employees until attained clearance from management for their respective roles.
Sales Associate
Menards
10.2020 - 10.2021
- Streamlined processes within the store's operations by organizing merchandise layouts for easy access.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Answered incoming telephone calls to provide store, product, and service information.
- Placed orders and answered customer questions in person, through email, and over the phone to maximize customer service.
- Trained new employees within the electrical department
Education
Bachelor of Arts - Sociology of Criminology And Law
University of Minnesota - Twin Cities
Minneapolis, MN05.2024
Skills
- Microsoft Office proficiency
- Meticulous attention to detail
- Time management
- Strong problem solver
- Dedicated team player
- Strong interpersonal skills
- Care plan Management
- Quality Program Protocols
- Able to adapt well
- Documentation and Reporting
- Progress Monitoring
- Observation Communication
- Progress Documentation
Relevant Experiences
- Developed and oversaw a plan in the summer of 2023 with a group of peers to give food and basic hygiene to homeless people. I oversaw logistical operations, using strategic planning and task delegation, to effectively feed 50–100 people. We located nearby homeless camps and distributed food and hygiene products to them. Driven by a genuine desire to make a good impact on the community.
- Engaged in a capstone project for senior year with Communities United Against Police Brutality, a Twin Cities-based group whose goal is to address and stop police brutality. played a crucial part in helping victims' families by supporting their efforts to restore their dignity and fight for an end to police violence. In order to obtain a deeper understanding of the problems at hand, in-depth interviews with impacted family members were conducted, case files were carefully examined, and incidents were examined.
Accomplishments
• Recognized as Employee of the [Week] 5 times for outstanding performance and team contributions.
Timeline
Home Health Aide
Care Homes LLC
10.2021 - Current
Sales Associate
Menards
10.2020 - 10.2021
Bachelor of Arts - Sociology of Criminology And Law
University of Minnesota - Twin Cities
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