Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Thomas Kordsmeier

Auburn,AL

Summary

Dynamic Assistant Manager with a proven track record at Wild Side Smoke Shop, enhancing customer satisfaction and streamlining operations. Skilled in staff supervision and customer service, adept at fostering team collaboration and leveraging problem resolution skills. Achieved significant improvements in performance and service quality, demonstrating strong decision-making and marketing knowledge.

Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Wild Side Smoke Shop
07.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Assisted manager in day-to-day operations.

Delivery Driver

Dominos Pizza Inc.
07.2023 - 09.2024
  • Delivered food to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Laborer

NSI Industries
05.2022 - 05.2023

• Piece together trailer hitches to then be welded and then afterwards inspect all hitches to make sure they are safe to use

• would practice safety procedures daily to make sure everyone working is safe and secure from danger

Assistant Manager

Zips Car Wash
04.2021 - 02.2022

•input customer memberships into computer system

• assist customer with any problems or complaints

• second point of contact behind manager

Education

Business Communications

Heritage High School
Frisco, TX
06.2022

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Staff Supervision
  • Staff Training and Development
  • Task Delegation
  • Workload Management
  • Retail Operations
  • Employee Scheduling
  • Marketing knowledge
  • Recruiting and interviewing
  • Sales Strategies
  • Google Drive
  • Closing oversight
  • Employee engagement
  • Reporting and documenting
  • Customer Service
  • Team Leadership
  • Teamwork and Collaboration
  • Computer Skills
  • Problem Resolution
  • Decision-Making

Timeline

Assistant Manager

Wild Side Smoke Shop
07.2023 - Current

Delivery Driver

Dominos Pizza Inc.
07.2023 - 09.2024

Laborer

NSI Industries
05.2022 - 05.2023

Assistant Manager

Zips Car Wash
04.2021 - 02.2022

Business Communications

Heritage High School
Thomas Kordsmeier