Thomas LaDouceur
Reno,NV
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful setting.
Overview
2
2
years of professional experience
Work History
Student Desk Attendant
University Of Nevada, Reno
01.2023 - 05.2023
- Established relationships with guests to grow and retain client base.
- Answered phones and assisted callers with inquiries.
- Maintained cleanliness of entranceway, lobby and restrooms.
- Greeted guests entering and exiting facility.
Delivery Driver
DoorDash
05.2022 - 08.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Car Wash Detailer
Fabulous Freddy's Car Wash
06.2021 - 03.2022
- Shined vehicle windows and windshields to remove water spots.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Maintained clean, tidy and safe work environment.
Education
High School Diploma -
Arbor View High School
Las Vegas, NV06.2022
Skills
- Personable Demeanor
- Payment Oversight
- Sales Promotion
- Word Processing
- Critical Thinking
- Complex Problem-Solving
Timeline
Student Desk Attendant
University Of Nevada, Reno
01.2023 - 05.2023
Delivery Driver
DoorDash
05.2022 - 08.2022
Car Wash Detailer
Fabulous Freddy's Car Wash
06.2021 - 03.2022
High School Diploma -
Arbor View High School
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