Thomas Lockhart
Military Instructor/Coach
Colorado Springs,CO
Summary
Experienced Training Specialist with a 12-year record of success in human performance instruction within the British Military. Focused on maximizing employee performance, leadership, team productivity and quality assurance with effective and adaptable training methods. Personable individual with strong organization skills, ability to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments. Skilled Training Specialist in fields including resilience, human factors and skill development. Enthusiastic personality with a hands-on, creative style.
Overview
4
4
years of post-secondary education
12
12
years of professional experience
Work History
Mail Processing Clerk
British Forces Post Office
Naples, Italy
10.2019 - 12.2020
- Prepared, process and delivered official military documents and equipment.
- Conduct daily journeys to and from Naples Airport to drop off and collect mail. Responsible for all tax and customs documentation, both in person and online.
- Oversee daily operations of incoming and outgoing mail on a busy military site.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
- Assisted customers in completing and submitting forms to update address or report lost and stolen mail.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Physical Education Manager
Royal Air Force
Lincoln, United Kingdom
02.2017 - 06.2019
- Managed physical educational program budget and prepared monthly reports for the Unit Sports Development Fund.
- Managed 5 gymnasium sites over 3 locations ensuring health and safety legislation was adhered to. Set out and completed building improvements with overall costs of $100,000.
- Mentored, coached and developed new employees to meet military training standards whilst facilitating their own individual development goals.
- Trained faculty and staff to develop courses in Learning Management System (LMS).
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching and managing to enterprise targets.
- Carried out financial audits on 2 other funds ensuring financial management standards were met.
- Coached and instructed individuals in outdoor activities, physical training, resilience and human factors.
Adventurous Training Instructor
Royal Air Force
Robson Resilience Centre Grantown-on-Spey
06.2014 - 02.2017
- Delivering a high quality training product in order to facilitate learning, personal improvement, skill development, leadership and team cohesion.
- Personal development - highest level skills and leadership experience in multiple high risk activities including summer and winter mountaineering, climbing, mountain biking, canoeing and skiing.
- Managing and manipulating high risk environments for the benefit of human performance.
- Delivering presentations on communication skills, emotional intelligence and human factors to upwards of 200 military and civilian personnel.
- Managing equipment stores, including stock checks and balances. Procuring new equipment to the value to $100,000 per year utilizing military contracts and local providers.
- Planning and organizing expeditions to Europe and the Himalayas.
- Maintained compliance with company and governing body standards, regulatory requirements and quality goals.
Sales Advisor
Harvey Nichols
Edinburgh, Scotland
02.2001 - 03.2007
- Worked as part of a large team to build luxury brand recognition and service within a new city.
- Forged and nurtured impactful relationships with customers to cultivate loyalty and sales.
- Trained new employees on customer service, money handling and organizing strategies.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Boosted team profits with efficient time and resource management focused on meeting and exceeding sales targets.
- Assisted customers with prompt and polite support in-person and via telephone.
- Merchandised attractive shelf displays with current offerings to drive store sales.
Education
Bachelor of Science - Sports Science With Honours
University Of Edinburgh
Edinburgh, Scotland 09.2001 - 06.2005
Skills
Team Leadership
undefinedTimeline
Mail Processing Clerk
British Forces Post Office
10.2019 - 12.2020
Physical Education Manager
Royal Air Force
02.2017 - 06.2019
Adventurous Training Instructor
Royal Air Force
06.2014 - 02.2017
Bachelor of Science - Sports Science With Honours
University Of Edinburgh
09.2001 - 06.2005
Sales Advisor
Harvey Nichols
02.2001 - 03.2007
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