Thomas Masiero
Arcadia
Summary
Dynamic Chief Operating Officer with extensive experience in executive leadership, process improvement, and strategic planning. Proven track record of driving operational efficiency and enhancing organizational strategies to achieve significant growth and profitability.
Overview
35
35
years of professional experience
Work History
Chief Operating Officer
Metal Works
Londerry
04.1985 - 02.2020
- Collaborated with executives to enhance operational strategies and initiatives.
- Assisted in developing and implementing process improvements across departments.
- Supported daily operations by coordinating team meetings and project updates.
- Analyzed operational workflows to identify inefficiencies and propose solutions.
- Managed vendor relationships to ensure timely supply chain operations.
- Facilitated training sessions for employees on new operational procedures.
- Conducted research on industry trends to inform organizational decision-making.
- Maintained documentation for compliance with company policies and regulations.
- Provided guidance and support for problem solving efforts.
- Maintained productive relationships and communication channels across organization.
- Established plans to address productivity, operational performance and staff retention and satisfaction.
- Directed the daily operations of multiple departments across the organization.
- Led organizational development changes, enabling organization to better respond and adapt to industry and market changes.
- Developed and refined short- and long-term strategies to drive growth and profitability.
- Led employees to develop high-performing diverse teams and deliver on ambitious goals and objectives.
- Monitored performance metrics to ensure quality standards are met.
- Analyzed customer feedback data to identify trends in product satisfaction.
- Managed staff recruitment, training, and development processes.
- Reviewed policies and procedures to ensure compliance with applicable regulations.
- Collaborated with senior leadership on organizational objectives and initiatives.
- Developed and implemented strategies to increase operational efficiency.
- Hired, trained, evaluated and retained high-performing, effective and diverse team embodying organizational culture.
- Ensured compliance with safety protocols, industry standards, and legal requirements.
- Negotiated contracts with vendors and suppliers for goods or services.
- Established key performance indicators for measuring success.
- Reviewed, analyzed, and interpreted financial statements.
- Analyzed financial data and identified areas of improvement for cost savings.
- Created annual budgets and monitored expenses against budget goals.
- Maintained a positive work environment by resolving employee disputes promptly.
- Built relationships with external stakeholders such as investors, partners.
- Implemented process improvements to reduce waste and optimize workflow.
- Served as strategic advisor and functional expert on critical strategic and operational matters.
- Conducted financial forecasting to explore strategic options and develop creative solutions to complex business issues.
- Oversaw production activities from design through delivery of products or services.
- Organized and oversaw capital improvement projects to maintain business viability.
- Identified new business opportunities through market research analysis.
- Maximized profits through reducing expenditures and evaluating prices.
- Delivered speeches and attended industry conferences to promote company image and engage with buyers.
- Implemented effective solutions to resolve operational problems and mitigate operational risks.
- Evaluated performance by analyzing and interpreting data and metrics.
Education
Some College (No Degree) - Industrial Engineering
University of Massachusetts, Lowell
Lowell, MASkills
- Process improvement
- Vendor negotiation
- Supply chain management
- Customer relationship management
- Team leadership
- Problem solving
- Strategic planning
- Planning and execution
- Operations administration
- Contract negotiation
- Performance management
- Cost savings and reduction
- Operations management
- Executive leadership
- General management and administration
- Engineering
- Technology
- Quality assurance
Timeline
Chief Operating Officer
Metal Works
04.1985 - 02.2020
Some College (No Degree) - Industrial Engineering
University of Massachusetts, Lowell