Thomas McKenzie
Troutdale,OR
Summary
Dynamic professional with a proven track record at Home Depot, excelling in customer service and team leadership. Skilled in inventory management and problem resolution, I fostered a positive work environment while achieving both corporate and departmental goals. Recognized for enhancing team efficiency and delivering exceptional results through effective training and communication.
Overview
42
42
years of professional experience
Work History
Garden Department Suppervisor
Home Depot
Troutdale, OR
03.2022 - Current
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Managed team of up to 20 employees, delegated tasks and held each employee accountable for completing assignments.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Fostered a positive working environment by actively engaging in team-building activities, promoting open communication channels, and recognizing individual achievements.
- Maintained inventory management system to minimize waste, reduce costs, and maintain accurate stock levels.
- Worked incoming inventory, merchandised shelves and prevented shrinkage.
Photographer
Tom McKenzie Photography
Troutdale, OR
02.2001 - Current
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Planned and prepared for on-location and studio shoots.
- Developed strong relationships with clients through clear communication and professionalism.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
- Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.
Machine Repair Technician
L&L Products
Romeo, MI
02.1994 - 07.2008
- Reduced equipment downtime by promptly addressing malfunctions and performing preventative maintenance tasks.
- Streamlined repair procedures by developing comprehensive documentation and standard operating protocols.
- Expanded skill set by participating in ongoing professional development opportunities such as trainings, workshops, and seminars related to the field of machine repair technology.
- Collaborated with fellow technicians for successful completion of complex repairs and maintaining a high level of teamwork.
Gunner's Mate Missles
US Navy
Great Lakes, IL
12.1983 - 09.1993
- Identified parts and services to maintain missile launching systems and provided timely solutions to continue operations.
- Coordinated daily operations for team of 8 to 200 personnel and established goals for training programs.
- Operated and maintained multi-million dollars worth of weapon systems, heavy vehicles, serialized assets, including weapons.
- Participated in multiple deployments overseas, providing essential combat support to achieve strategic objectives.
- Instructed missile launch systems school to new and returning service members.
Education
Southern Illinois University, Carbondale
Carbondale, ILMarine City High School
Marine City, MISkills
- Customer service and relations
- Problem resolution and solving
- Workplace safety
- Leadership skills
- Staff supervision
- Time management
Timeline
Garden Department Suppervisor
Home Depot
03.2022 - Current
Photographer
Tom McKenzie Photography
02.2001 - Current
Machine Repair Technician
L&L Products
02.1994 - 07.2008
Gunner's Mate Missles
US Navy
12.1983 - 09.1993
Southern Illinois University, Carbondale
Marine City High School