Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Thomas M. Neff

Sacramento,CA

Summary

Dynamic and results-oriented professional with a proven track record in sales expertise and customer service. Excelled in relationship building and problem-solving, enhancing customer retention and efficiency.

Offering passion for outdoor adventures and natural ability to connect with people. Contributes solid understanding of a variety of outdoor experiences and extensive knowledge about various outdoor brands, products and specific tools needed for camping, climbing, skiing, hiking, fishing, hunting (extensive firearm knowledge), and more.

Strong background in equipment maintenance, and safety protocols. Known for effective teamwork and adaptability to meet changing needs. Skilled in communication, problem-solving, and providing exceptional support to customers. Looking to supplement my Real Estate career with employment in areas to use my extensive outdoor expertise. Ready to use and further develop communication and leadership skills in any role from customer service and sales to any remote positions available.

Overview

31
31
years of professional experience

Work History

Real Estate Broker Associate

Neff Properties- Self-Employed
09.2005 - Current
  • Coordinated appointments to show marketed properties.
  • Implemented innovative advertising techniques to increase online visibility of property listings and reach a wider audience of potential buyers.
  • Managed multiple property transactions simultaneously while maintaining excellent organization and communication skills.
  • Maximized seller profits by suggesting cost-effective improvements that would enhance the appeal of their properties.
  • Coordinated efficient closing processes by working closely with attorneys, inspectors, appraisers, lenders, and title companies.
  • Provided exceptional customer service through regular communication, updates, and responsiveness to client inquiries.

Security Consultant

Peter McIntosh
05.2021 - Current

Currently assist with Security measures during shows to ensure safety of product and prevent theft.

  • Established strong relationships with clients by maintaining clear presence and consistently exceeding expectations for safety protocols.
  • Supported loss prevention efforts by diligently monitoring the sales floor for suspicious activity and adhering to company policies regarding theft prevention.

PSIA Ski Instructor

Purgatory Ski Resort
11.1993 - 04.1998
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Educated students on proper skiing etiquette to foster a respectful atmosphere among all slope users.
  • Improved ski technique for students by tailoring personalized lesson plans and incorporating progress feedback.
  • PSIA Certified
  • Featured on cover of Skiing magazine, March/April 1997 issue

Forest Service

Uncompahgre National Forest Service
05.1999 - 08.2001
  • Followed safety protocols while working, avoiding accidents and injuries.
  • Removed safety hazards, dangerous items, and maintained outdoor areas and trails from customer areas.
  • Wilderness Ranger ensuring customer compliance with State Government regulations and laws.

Education

Master of Arts - Sociology

Fort Lewis College
Durango, CO
05-1999

Skills

  • 30 years Sales expertise
  • Customer service
  • Outdoor enthusiast
  • Adaptable and Flexible
  • Relationship Building
  • Reliable and Dependable
  • Attention to Detail
  • Decision Making & Problem Solving
  • Task Prioritization
  • Outdoor education knowledge
  • Outdoor climbing experience
  • PSIA Certified Ski Instructor
  • Extensive Firearm knowledge
  • Security services

Affiliations

  • Peter McIntosh- (916) 317-9055
  • Mike Daugherty- (916) 798-9332

Timeline

Security Consultant

Peter McIntosh
05.2021 - Current

Real Estate Broker Associate

Neff Properties- Self-Employed
09.2005 - Current

Forest Service

Uncompahgre National Forest Service
05.1999 - 08.2001

PSIA Ski Instructor

Purgatory Ski Resort
11.1993 - 04.1998

Master of Arts - Sociology

Fort Lewis College
Thomas M. Neff