Thomas Nguyen
Magnolia,Tx
Summary
Strategic Executive Team Leader with a strong track record in enhancing productivity and driving efficient task completion. Expertise in leadership, strategic planning, and problem-solving enables effective navigation of complex business environments. Skilled in communication, team building, and conflict resolution, fostering collaboration and operational effectiveness.
Overview
16
16
years of professional experience
Work History
Executive Team Leader
Target
Cypress, Texas
06.2022 - Current
- Led daily Target store operations and maintained consistent customer service standards.
- Managed staff scheduling and training to enhance team performance across store departments.
- Coordinated schedules for store team members, payroll, and daily workload planning for Target store departments
- Directed merchandising, zoning, and replenishment to support Target presentation standards
- Oversaw stock replenishment and product displays to ensure optimal inventory control.
- Enforced Target safety, cleanliness, and loss prevention requirements.
- Monitored cash handling, banking, and register compliance procedures.
Store Manager
Aldi
08.2019 - 06.2022
- Directed daily store operations while ensuring high customer service quality.
- Increased sales through effective marketing strategies.
- Managed inventory control processes and investigated inventory discrepancies.
- Coordinated staff schedules, facilitated training, and evaluated performance metrics.
- Ensured compliance with merchandising guidelines and safety regulations.
- Coordinated safety checks, compliance routines, and loss prevention efforts to ensure store safety.
- Monitored inventory flow and organized backroom and stockroom for optimal accuracy.
Assistant Store Manager
Lowe's Home Improvement
03.2011 - 08.2019
- Managed sales and margin in alignment with the financial plan of the retail store.
- Manage a sales team that develops customer relationships, pursues sales opportunities, and ultimately closes sales.
- Built and developed a professional sales organization that provided the desired customer experience while maximizing sales, margin, close rates, and average ticket.
- Managed all customer service activities on the sales floor to enable the desired customer experience.
- Managed customer service activities on sales floor to enable desired customer experience.
- Demonstrated a positive service attitude while interacting with customers on the sales floor.
Education
Bachelor of Science - Biology
University of Houston
Skills
- Store operations
- Inventory control
- Merchandising strategy
- Sales forecasting
- Budget management
- Team scheduling
- Proficient in Microsoft Office
- Attention to detail
Timeline
Executive Team Leader
Target
06.2022 - Current
Store Manager
Aldi
08.2019 - 06.2022
Assistant Store Manager
Lowe's Home Improvement
03.2011 - 08.2019
Bachelor of Science - Biology
University of Houston