Thomas Nichols
Amarillo
Summary
Outgoing and results-driven individual excelling in communication and relationship-building. Possesses foundational knowledge of sales techniques and adept at leveraging persuasive communication and negotiation skills. Committed to driving revenue growth and fostering customer satisfaction.
Overview
9
9
years of professional experience
Work History
Service Sales Representative
Cintas
02.2023 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Built relationships with customers and community to promote long term business growth.
Order Replenishment Merchandiser
Cocacola Southwest Beverages
10.2018 - 01.2023
- Unpacked trucks, moved merchandise and stocked shelves to provide appealing sales floor and positive customer experience.
- Used basic mathematical skills to estimate weights, heights and centers of balance for proper pallet building.
- Leveraged keyboard and handheld units to input data on computer.
- Cleaned and organized sales and stock areas.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Planned and scheduled projects and directly performed installations.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
Produce Clerk
United Supermarkets
08.2015 - 10.2018
- Checked for outdated and overripe grocery items and removed from inventory.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Pleasantly greeted customers and provided prompt and courteous service.
- Kept tidy and organized area to comply with cleanliness standards.
- Prioritized helping customers over completing other routine tasks in store.
Education
Associate of Science - General Studies
Amarillo College
Amarillo, TXSkills
- Customer relations skills
- Exceptional time management skills
- Schematics understanding
- 2D and 3D renderings
- Customer service
- Interpersonal communication skills
Timeline
Service Sales Representative
Cintas
02.2023 - Current
Order Replenishment Merchandiser
Cocacola Southwest Beverages
10.2018 - 01.2023
Produce Clerk
United Supermarkets
08.2015 - 10.2018
Associate of Science - General Studies
Amarillo College
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