Thomas Ortega
Ogden
Summary
Dynamic professional with experience as a City Letter Carrier at USPS, excelling in package handling and customer service. Proven ability to enhance operational efficiency through effective route management and GPS navigation. As a Production Trainer at Autoliv, developed impactful training programs, fostering safety compliance and skill development among team members.
Overview
8
8
years of professional experience
1
1
Certification
Work History
City Letter Carrier
USPS
03.2019 - 02.2025
- Delivered mail and packages accurately to designated routes in a timely manner.
- Managed daily route planning and navigation using GPS technology for efficiency.
- Maintained accurate records of deliveries, ensuring compliance with USPS regulations.
- Resolved customer inquiries and issues related to mail services effectively.
Production Trainer
Autoliv
06.2017 - 02.2019
- Designed and facilitated training programs for production staff, enhancing operational efficiency and safety compliance.
- Developed training materials and resources to support diverse learning styles among team members.
- Conducted performance evaluations to identify skill gaps and implement targeted development plans.
- Mentored new hires in production processes, promoting adherence to quality standards and safety protocols.
Education
High School Diploma -
Ben Lomond High School
Ogden, UTNo Degree - Aviation
ATP Flight School
Ogden, UT01-2026
Skills
- Package handling
- Safe driving
- Memory recall
- Weather preparedness
- Customer service
Certification
I am currently enrolled in ATP Flight school. I currently have my commercial pilots license with an Instrument rating and multi engine land rating.
Timeline
City Letter Carrier
USPS
03.2019 - 02.2025
Production Trainer
Autoliv
06.2017 - 02.2019
High School Diploma -
Ben Lomond High School
No Degree - Aviation
ATP Flight School