Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Thomas Owens

Myrtle Beach,SC

Summary

Mitigation professional with strong background in risk assessment, emergency response, and project management. Known for effective team collaboration and delivering results under changing conditions. Skilled in strategic planning, problem-solving, and stakeholder communication. Reliable and adaptable, consistently driving successful outcomes.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Mitigation Manager

Restoration 1
10.2024 - Current
  • Performed inspections and sold jobs
  • Ran scheduled and organized crews on a daily basis
  • Performed the mitigation/remediation on the jobs when needed (always needed)
  • Wrote the mitigation/remediation estimates on Xactimate
  • Met adjusters on site to discuss damages and gain approval for certain removals
  • Performed Daily monitors on job status' when needed
  • Performed warehouse inventory on a weekly basis

Mitigation Manager

Vigilant Restoration
06.2022 - 10.2024
  • Performed inspections and sold jobs
  • Ran scheduled and organized crews on a daily basis
  • Performed the mitigation/remediation on the jobs when needed (always needed)
  • Wrote the mitigation/remediation estimates on Xactimate
  • Met Adjusters on site to discuss damages and gain approval for certain removals
  • Performed Daily monitors on job status' when needed
  • Performed warehouse inventory on a weekly basis


Senior Lead Water Restoration

Roto Rooter Plumbing
08.2018 - 06.2022
  • Performed Mitigation & Remediation Loss walkthrough and went over damages with Homeowner
  • Met with Adjusters to go over damages and get approval for removals
  • Performed the removal and dry out sometimes with a team sometimes alone
  • Scoped the work performed
  • Customer Service while job was ongoing
  • Self Scheduled
  • Fully Commissioned and highest earner while employed
  • Began as a helper, Became a lead in my first year before getting certified. Became a senior lead after getting fully certified 6 months later

Kitchen Captain

Hooters
06.2016 - 08.2018
  • Performed all five positions on the line
  • Began as a regular cook but received the Am Shift Captain position
  • Ran the line alone and did morning prep for the day/night shift

Education

GED -

Myrtle Beach High School
Myrtle Beach, SC
08-2014

Skills

  • Excellent communication, verbal, written Skills
  • Strong work ethic & self motivated
  • Extensive Industry Knowledge
  • Great Customer Service skills
  • Strong Leadership Skills
  • Excellent team management
  • Great time management and problem solving Skills
  • Extensive Knowledge for mitigation and remediation estimates in Xactimate

Certification

  • WRT
  • ASD
  • AMRT

Timeline

Mitigation Manager

Restoration 1
10.2024 - Current

Mitigation Manager

Vigilant Restoration
06.2022 - 10.2024

Senior Lead Water Restoration

Roto Rooter Plumbing
08.2018 - 06.2022

Kitchen Captain

Hooters
06.2016 - 08.2018

GED -

Myrtle Beach High School

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