Thomas Paradiso
Cincinnati,OH
Summary
Customer-oriented bartender offering several-year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.
Overview
8
8
years of professional experience
Work History
General Manager
Oil Express
Cincinnati, OH
11.2022 - Current
- Ensured superior customer satisfaction through refined operations systems
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Enhanced workplace dynamics with strategic team engagement efforts.
Worked Outside Restaurant Industry
N/A
03.2020 - 11.2022
Kitchen Supervisor/Server
Basil 1791
Hamilton, OH
02.2019 - 03.2020
- Assisted with menu planning, budgeting and cost control processes in the kitchen.
- Organize and execute food prep for scratch kitchen
- Handle and prepare orders in a timely manner
- Performed regular inspections of storage areas, coolers, freezers, ovens.
- Worked on wait staff during high traffic times
Bartender
Rivertown Brewing
Monroe , OH
11.2017 - 02.2019
- Greeted customers and provided excellent customer service.
- Performed opening and closing duties including restocking supplies.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Processed payments accurately and efficiently with POS system.
- Provided drink suggestions to customers based on their preferences.
Server
Cantina Laredo
Liberty Township, OH
10.2016 - 11.2017
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Ensured that each guest was served courteously, quickly, and efficiently.
Education
High School Diploma -
Lakota East High School
Cincinnati, OH05-2014
Skills
- Health codes compliance
- Safe service compliance
- Mixology
- Marketing and sales experience
- Food preparation
- Inventory
- Hospitality and accommodation
- Order management
References
References available upon request.
Timeline
General Manager
Oil Express
11.2022 - Current
Worked Outside Restaurant Industry
N/A
03.2020 - 11.2022
Kitchen Supervisor/Server
Basil 1791
02.2019 - 03.2020
Bartender
Rivertown Brewing
11.2017 - 02.2019
Server
Cantina Laredo
10.2016 - 11.2017
High School Diploma -
Lakota East High School
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